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"Breakfast was excellent, location was great. Only down side is the hot water in shower may not be hot enough "

"This hotel is right in front of the JR line, making it super convenient. There is also a bus stop right by the hotel, so you could still get anywhere you need to. This hotel has free breakfast and free drinks in the middle of the day, which includes alcohol. It also has a free hot spring bath on level 3 (not tattoo friendly) which is awesome. Even though the room is a little small, I liked the hotel very much and enjoyed all the amenities provided as well. If I had to return back to Beppu, I will definitely stay here again. "

"Conveniently located next to esplanade & park. Nearby are convenience stores, supermarket & food court. Beppu station is around 800m away. The outdoor onsen on the rooftop is great which I prefer to the indoor one. Both are small but the rooftop one has better ambience especially in the evening. Room is spacious & bedding is comfortable. "

"Hotel seemed to run very efficiently, despite it being very busy. Lots of entertainment options on site. Top floor onsen in Sorakan is very nice and provides wonderful views of the city. Would recommend for a family trip, but probably not for a romantic trip."

"This is the second time I have came back to this hotel. It is nice and quiet, new and clean"

"The hotel is large, but well-maintained. The staff is very helpful and responsive. The only down side was waiting for the elevator at peak use times, because there were so many guests late March... The location is perfect, walking distance from the train station, and near downtown restaurants"

"Clean, comfortable and convenient. Good hot springs facilities."

"Very clean and highly attentive staff. "

"This was the best hotel experience ever. All the staff was amazing and spoke every language that we needed."