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「restaurant were not booked even with oral confirmations Very humid inside the room Can’t flash toilet papers in the toilet Shower was too hot and too cold Foods are terrible Only two options for breakfast and lunch The numbers of buses for transportation in the resort was too small Luggage was not picked up at the booked time 」

「EVERYTHING WAS AMAZING, the entire resort is connected so don’t feel confined to one hotel! The staff were extremely helpful and so sweet! Beach wasn’t able to swim in because of the seaweed but it was gorgeous. Only thing, the food is not the best. The Italian restaurant was by far the best food we were able to enjoy. Will recommend for a relaxing vacay!」

「My stay at the Grand Palladium Punta Cana was wonderful. Also, I want to give a special thank you to my concierge Luis. He did an amazing job in making sure my stay was enjoyable. I definitely will stay here again.」

「Nice property! Staff was rude, and not engaging. Very disappointed with how the staff treated us during our stay.」

「Room cleansing is the worst. It was the worst, coming at 8pm in the middle of the night, only partially cleaned, etc. They would come in without permission or have major safety issues. The buffet was the best. The other restaurants are one star level. It is the level of leaving in the middle of the meal. This place was rated harshly because it is 4 stars.」