「Room cleansing is the worst.
It was the worst, coming at 8pm in the middle of the night, only partially cleaned, etc. They would come in without permission or have major safety issues.
The buffet was the best. The other restaurants are one star level. It is the level of leaving in the middle of the meal.
This place was rated harshly because it is 4 stars.」
「The staff showed Professionalism, Respect and courtesy. One staff member in particular whose name is Yisenia, who work on the afternoon shift was very well versed on the daily operations of the El Imperio Hotel. She was very professional in providing information that I was looking for. She was very courteous and cared about my stay at the hotel. The duration of the time I was there, she would always go above and beyound to asking me if there was anything that I needed. Based on her caring and...
「This hotel was a perfect choice for our vacation. The studio was cozy, clean, and came with a fully equipped kitchen, which made it easy to prepare light meals. The garden pool was peaceful and surrounded by tropical plants, it felt like a little oasis. It only took us 3 minutes to walk to the beach, which was stunning. We also enjoyed the local restaurants just a short walk away. 」
「I spent hours in the pool because it was so clean and the water temperature was ideal. The poolside staff brought drinks and snacks with a smile. It was incredibly relaxing.」
「There were so many amazing restaurants just steps from the resort. I tried sushi one night and authentic Dominican food the next. Every meal was delicious and beautifully served.」
「Accommodated us on a short notice when our flight was cancelled, even though it took awhile for us to access the apartment, they had to make sure that the apartment was clean and welcoming 」
"Room cleansing is the worst.
It was the worst, coming at 8pm in the middle of the night, only partially cleaned, etc. They would come in without permission or have major safety issues.
The buffet was the best. The other restaurants are one star level. It is the level of leaving in the middle of the meal.
This place was rated harshly because it is 4 stars."
