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"Room is clean daily, staff are very friendly, kind, very accommodating, spa treatments is great, breakfast buffet is good, however, no shuttle service for airport pick up, text messages and phone calls not answered, tv has only 3 English channels (ie: news, documentary and discovery), phone lines not working all the time, but will fix it right away. I still love the place and recommend. "

"This is an absolutely beautiful and welcoming property. I have traveled all over the world and this hotel is about the best I have ever stayed at. The staff is wonderful, the town of Sanur is interesting, and the gardens at the hotel are gorgeous. It is the closest thing to paradise"

"Was ok, as it was so crowded during the Nyepi eve, Nyepi Day, avd the day after Nyepi. We certainly will be back!"

"Nice and very helpful staff! They even acknowledged it was my birthday! Very convenient hotel next to the airport. Smelled good and looks beautiful. The only issue I encountered was a dark brown/reddish spot on the blanket..made me nervous cause it looked like old blood"

"It was such a beautiful hotel! The swim up bar and location was perfect!"

"The location was good, lots of shops around. Plenty of tattoo palour. Its about a ten minutes walk from the beach but they do provide a shuttle if you don't want to walk. Room is nice and clean, rooftop pool was awesome. Reception area was grand but the check-in area nned some improvement. The chair is old and worn abd very low. Not comfortable at all. But apart from that l thoroughly enjoy staying there. The staff were friendly and very accommodating. "

"Swim up bar was great "

"We enjoyed our stay at the Hilton, with spacious and modern rooms that were comfortable and well presented. However, we felt the hotel lacked daily activities to keep guests engaged, which made the experience feel a bit limited compared to other resorts. The pricing was also quite high coffee at $9 AUD, cocktails around $20-25 AUD, and even bottled water at $10 AUD felt excessive. The kids club was more suited to younger children and appeared somewhat run down, which was a bit disappointing. Overall, while the property has its strengths, we feel that for the price point there are better value options available in Nusa Dua and Jimbaran."

"Awsome place. Very nice "