「Clean rooms, safe building, friendly staff. The small bar in the lobby was open until 2am which was a nice option to relax at after a long day of driving. My only recommendation to the hotel is to invest in better pillows, as the current ones are a little flat and hard. Otherwise, this was a great stay! 」
「The motel is immaculately clean, beautifully landscaped and cared for. You can tell the owners take pride in it. The bedrooms are snug but comfortable, and very convenient to South Pittsburgh. 」
「Hotel is nice and clean. Great location. Free valet parking was nice but a little slow sometimes.
The hotel bar was good, and the weather was perfect for grabbing a cocktail and sitting outside by the river.
Breakfast buffet looked fantastic, but didn't taste as good as it looked. Very bland.」
「Loved that there was valet parking we had a long day at the hospital so it was nice just to come and everything was quick and easy the staff was very friendly.」
「The nicest hotel we’ve stayed at in a long time. Absolutely beautiful, comfortable beds, spotless clean bathroom lovely continental breakfast exceptional stay. Beautiful area too. 」
「It was my 3rd time to visit to Pittsburgh.
I live in Japan, so don't know detail of this city,
I stayed this hotel to see the Pittsburgh Pirates' game.
It was little bit far from hotel to PNC Park, home of the Pirates.
But hotel staff, room condition and breakfast were good.
If I visit to Pittsburgh again, I may stay here.
」
「Arrived at the property and there was a system outage. Multiple guests had to wait to be checked in. Khalifah, the desk agent, handled the situation like a pro. He remained calm, explained the situation to every guest that arrived, and offered everyone a beverage and snacks. Even when some guests who were already in the hotel were being rude, he stayed professional. He even went door to door to try to determine which rooms could be used. Blessings to this young man. True customer service...
