オークランドのプールのあるホテル

「The hotel was clean and the staff were friendly. Very nice hotel overall. We just ran into a couple issues. Despite booking a 2 queen room, they overbooked and we were downgraded to a king and sofabed, told it was an upgrade at no additional charge, but it certainly wasn't. We realized we weren't provided sheets for the sofabed, so we called housekeeping. We never received the sheets so we used the top sheet off of the king bed for our daughter. The sofabed was as hard as a rock. Honestly...

「Not impressive view, pool was closed and bathroom wasn't properly clean.」

「I recommend especially because of kind stuff and cleanliness.」

「There was no remote for the TV and we asked several times for help getting one. There is no onsite help. There was absolutely no parking available even though it was stated " plenty of free parking on 39th street" this is just absolutely not true. The local people laughed when asked about street parking being available. The check out process was unclear as I couldn't get the key box to open back to depsosit the key back. The studio was really pretty dirty and only 2 bath towels for 2...

「Came in December and didn't use any of the pool/hot tub, but really appreciated the location and convenience of this property. Host was always quick to respond. Very easy access with excellent pictures and information ahead of time to ensure clear understanding of what to expect and where to go. Did not have any issues during my stay and was perfect for working remotely for part of my stay. Would definitely recommend this place, especially for a longer stay. Will look here next time I'm in the...