コーンウォールの五つ星ホテル

「We arrived at excellence at 1pm. We were told that our room wasn't ready as yet. We were told check in was at 3 and to go have lunch till then. We got back to the front desk at 3. Our room still wasn't ready. We sat in the reception area for an additional two and a half hours. We had to go back to reception repeatedly to get any updates. First we were told it was a maintenance issue and they had to switch rooms. Then they told us it was being cleaned. We were told they would upgrade our room for...

「結構課金しないといけないやつもあった。特にスパとかはオールインクルーシブには含まれていない。カヌーやカヤックはかなり波が穏やかでないと体験できない模様です。でもまあ、食事、部屋は文句なしで良かったです」

「This resort was beautiful! The staff was very attentive and accommodating. There was an issue with the AC in our building, and they were gracious enough to move rooms for the night, then back to our original room the following morning. Overall it was an amazing trip for our honeymoon/first anniversary. We will be returning to this resort in the future」

「Pool and grounds great. Rooms are a little run down. Food could have been better. Staff was friendly and helpful.」

「Yes, it is worn down ! The flooring & rooms. But the staff maintains the shore , pools , & all the rooms are clean & tidy. Does need some updating but overall , amazing location - nothing will beat this . We enjoyed our stay & the staff was excellent , so welcoming & kind. I saw lots of complaints regarding the food, but we had no issues , lots of yummy items . Akee’s was our favourite restaurant (the Italian and Asian one were okay) we also enjoyed all the buffets , the food was pretty good &...

「Beautiful hotel and clean. Staff were very nice. The only issue was activities were not accurate. Yoga time was stated 6:30 in the morning and it never happened. 」