The staff are very nice and the layout of the property is beautiful. Cleaning staff does a wonderful job keeping the entire property clean and neat. The entertainment staff are super friendly and fun. Kyash, Lisa, Sapphire were all amazing including the DJ. Also Karl is super warm and welcoming.I didn't like the food. The taste was off and there were limited options. Breakfast was the only good meal we enjoyed. In the room, the shower head is directly above your head and wets your hair every time you shower. No way to avoid it. Also the bathroom has double doors that open outwards with full body mirrors. However when you close the bathroom door, the mirrors is then inside the bathroom. That was the only mirrors. That sucks if you need to get dressed, do your makeup and comb hair. You have to wait until your partner/friend/family finished using the toilet before having access to the mirrors. Also laundry service was a problem. Make sure upon arrival if you want to have laundry service, upon arrival ask for extra laundry bags and forms. Otherwise you will have to wait about an hour for them to bring it to you. Had a bad experience with that. Also my beautiful scarf got ruined, so be aware of using there laundry service.