This was the fourth time I’ve stayed here, and I’ll keep coming back. The location is very handy for families of Columbia College, the rooms are clean, comfortable and well appointed. The staff is extremely friendly and helpful, and it’s priced well.
This was the fourth time I’ve stayed here, and I’ll keep coming back. The location is very handy for families of Columbia College, the rooms are clean, comfortable and well appointed. The staff is extremely friendly and helpful, and it’s priced well.
They are great and accommodating. Expedia had horrible customer service and told me my hotel was full at 830pm by email which they conveyed at 910pm when I attempted to check in ar the Canopy Hilton at 9:10pm. I will NEVER use Expedia again.
Ridiculous and horrible way to handle customers
They are great and accommodating. Expedia had horrible customer service and told me my hotel was full at 830pm by email which they conveyed at 910pm when I attempted to check in ar the Canopy Hilton at 9:10pm. I will NEVER use Expedia again.
Ridiculous and horrible way to handle customers
David
Reviewed February 8, 2024Reviewed February 8, 2024
This is a great place to stay with kids! We have a 7 yrs, 5 yrs and 18 month old and the hotel was very welcoming. The indoor pool was nice for the kids and one of the reasons we stayed here (the pool was a bit chilly, so hopefully they can get it a bit warmer for winter stays). The lobby is fun and feels cozy with the fire. It's a fun place to hang out at night time and the room was clean and spacious enough for our family while not breaking the bank.
This is a great place to stay with kids! We have a 7 yrs, 5 yrs and 18 month old and the hotel was very welcoming. The indoor pool was nice for the kids and one of the reasons we stayed here (the pool was a bit chilly, so hopefully they can get it a bit warmer for winter stays). The lobby is fun and feels cozy with the fire. It's a fun place to hang out at night time and the room was clean and spacious enough for our family while not breaking the bank.
Extremely easy check in, attentive and friendly staff, the attached restaurant and staff where great, we where given a credit to use at the restaurant upon check in at the hotel. The rooms are a bit small, but will do if your single or a couple, we feel the like shower design could be better as it causes water to get on the floor, the downside is parking, but it’s the cost of being in a prime location, I would stay again
Extremely easy check in, attentive and friendly staff, the attached restaurant and staff where great, we where given a credit to use at the restaurant upon check in at the hotel. The rooms are a bit small, but will do if your single or a couple, we feel the like shower design could be better as it causes water to get on the floor, the downside is parking, but it’s the cost of being in a prime location, I would stay again
A beautiful lobby filled with history, attentive & friendly staff, and a clean updated room were the hallmarks of this hotel. I only wish we had been staying more than 1 night to experience it more thoroughly. The location was perfect for our visit to the Chicago Art Museum.
A beautiful lobby filled with history, attentive & friendly staff, and a clean updated room were the hallmarks of this hotel. I only wish we had been staying more than 1 night to experience it more thoroughly. The location was perfect for our visit to the Chicago Art Museum.
Anonymous traveler
Reviewed October 26, 2023Reviewed October 26, 2023
I called the day before inquiring about a spa and mentioned it was my boyfriend's birthday. When we got to the room, a personal note and cupcake were waiting for him. The hotel is very unique! Unlike anywhere I have ever stayed! The employees were friendly and professional. We enjoyed everything about our stay 💕
I called the day before inquiring about a spa and mentioned it was my boyfriend's birthday. When we got to the room, a personal note and cupcake were waiting for him. The hotel is very unique! Unlike anywhere I have ever stayed! The employees were friendly and professional. We enjoyed everything about our stay 💕
JodiH70
Reviewed September 21, 2020Reviewed September 21, 2020
We chose this hotel last minute and we were nervous because there were a couple recent negative reviews. There were 4 of us in our family and couldn't find anything negative to say about the hotel. The only disappointing fact was that the rooftop bar was not open but that wasn't a big deal. Everything was very clean. I actually wiped the floor in our room with a wet, white wash cloth, it was clean! There was no hair in the bathroom from a previous guest. There was no hair in the bed from a...
We chose this hotel last minute and we were nervous because there were a couple recent negative reviews. There were 4 of us in our family and couldn't find anything negative to say about the hotel. The only disappointing fact was that the rooftop bar was not open but that wasn't a big deal. Everything was very clean. I actually wiped the floor in our room with a wet, white wash cloth, it was clean! There was no hair in the bathroom from a previous guest. There was no hair in the bed from a...
Hotel is well appointed with beautiful rooms and an elegant, luxurious bathroom. The staff was helpful and the hotel is in the middle of the best shopping abd restaurants in Chicago! Wull definitely be my "go to" hotel in Chitown!
Hotel is well appointed with beautiful rooms and an elegant, luxurious bathroom. The staff was helpful and the hotel is in the middle of the best shopping abd restaurants in Chicago! Wull definitely be my "go to" hotel in Chitown!
The best experience!
The hotel was in walking distance to everything we wanted to do! The hotel was so clean! The room was amazing! The design and comfort of the room was unmatched. Will go back!
The best experience!
The hotel was in walking distance to everything we wanted to do! The hotel was so clean! The room was amazing! The design and comfort of the room was unmatched. Will go back!
Chelsea
Reviewed December 1, 2024Reviewed December 1, 2024