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"Stayed here several times. This is the only place I stay in Chicago and always a five star experience!"

"It was a very nice, clean property. Room was spotless and stayover service did an awesome job - making the beds and even setting up my children's pillows/"stuffies" nicely on the bed. I would rate it a 5 for service and based on what they have. I rated it an overall 4 because the indoor pool was quite small for the size of the property (about 300 rooms) and the demographic it serves (suites for families - though, I'm sure they get a lot of business travelers). The gym was pretty nice, but, again, it was on the smaller side considering the size of the property. This criticism is more for the basic build of the property which may have been out of the control of the ownership based on design and restrictions they faced with financial backing or the brand itself. I would stay again. It was a great location and an overall nice operation."

"It is in a good location not far from public transit and the magnificent. The coffee in the morning is very good."

"Emaculate"

"Nice staff "

"Great amount of space for a downtown hotel, however the room was showing its age with stained furniture, frayed couch covers, and cracks in the wall. Location was great and the bar and lobby are always beautiful. Overall we’d probably stay again but may start looking for other options if updates aren’t made."

"Clean room, great view, close to lake! Loved! "

"Nice rooms and view of the river. Never stayed somewhere with a water refill station, which is super convenient. Most places give you a few complimentary bottles a day then make you pay for more. Love the variety of snacks that come in the room as well, and the packaging is great for safety. Placing a light switch and the thermostat by the bed is convenient. Great place."

"Incredible weekend with Leaf spa on the bottom level and the overall staff exceeded my expectations way beyond I could even comprehend, very friendly and willing to go that extra mile to make sure your stay is a memorable one "