Find Hotel with a Concierge in The Loop, IL

"The suite had a 2 person tub with jets & was magnificent. Black out curtains, beautiful view with multiple windows/angles, comfortable bedding, the bathroom separated the livingroom from the bedroom. Every staff member was AMAZING & I greatly appreciated their diverse, beautiful, helpful personalities. They rent out umbrellas, location was perfect for us because we found everything we wanted out of this trip within a 20 min walk or an easy to navigate train ride. I highly suggest checking out nearby places like Macy's & City Hall, The Riverwalk, The Bean. Ramen-San was the best ramen I've ever had & the window seating is great for people watching. 10/10 would visit again"

"The breakfast and bar were convenient. The room was in need of upgrading."

"Everything was great, cleanliness, bedding, linen etc. but the towels smelled of barbecue!! That is unusual and I have never encountered this situation before. It may be a one-off situation, but I can't predict."

"Waited 10 minutes for someone to actually appear at front desk upon check in, and when they did arrive, only directed guests to kiosks to check in themselves. No welcome, no review of property or amenities, no ID check. Bed felt like it was 2 decades old at best, springs felt throughout and saggy. At check out, same thing, directed to kiosks. At no time did anyone from the staff offer a welcome or ask about my stay. Convenient location, but price not worth what is actually offered at the property."

"Lovely hotel Great location Very friendly and helpful staff"

"My room wasn't very clean and very dusty, I would described it as “picked up” rather than clean. They never cane to clean our room at all. The location was great, and getting free parking was a steal or else I would have stayed elsewhere. The staff were really helpful and friendly and I really appreciated that."

"Nice and clean and conveniently located. "

"Very clean and perfect walking location to the bean and food and store options "

"Ok hotel, nothing special and below standard for a Hyatt Regency. Impersonal staff, no room service, mediocre hotel restaurants. Ok if you have to stay but you can certainly do much better in Chicago"