「had an extremely poor and distressing experience with this accommodation. It was not as advertised, the allocated room had not been properly prepared, and me and my sister who had limited mobility were unable to stay.
After arriving at around 7:00 p.m., we spent over four hours trying to resolve the issue. The room provided did not match the listing, with the wrong room type and missing advertised features. Staff were unable to provide the accommodation that had been booked or a suitable...
「had an extremely poor and distressing experience with this accommodation. It was not as advertised, the allocated room had not been properly prepared, and me and my sister who had limited mobility were unable to stay.
After arriving at around 7:00 p.m., we spent over four hours trying to resolve the issue. The room provided did not match the listing, with the wrong room type and missing advertised features. Staff were unable to provide the accommodation that had been booked or a suitable...
Genelva