ユニオンヒル ホテル

「ロケーションが良かった」

「窓際におそらく前の宿泊客の靴下が置き忘れられていた。」

「Nice atmosphere at the M club and very customer friendly staff, thanks to all of them !」

「Location was good. Some of the plugs were not working.」

「I arrived earlier than the check-in time, but the staff welcomed me immediately. The room was very spacious, almost like a suite. In walking distance of the restaurants in downtown Richmond.」

「Had to pay for parking」

「I had been genuinely excited to stay at a Graduate by Hilton for the first time. I’ve admired the brand for years, especially after seeing photos from a fabulous wedding at the Graduate Nashville, so unfortunately, this stay was a real disappointment. The biggest issue was how strangely impractical the room was. There was no bedside table on my side of the bed, which meant nowhere to put my water, medicine, glasses, phone, or white noise machine. There wasn’t even an accessible outlet, so I had...

「First, the guy at the valet was awesome. Very friendly and helpful. Our room was fantastic, very comfortable. The restaurant food was great except they didn't receive their beer delivery so the beer options were limited. The elevators are a small but I would expect that in an old building. Check in and check took a total of 4 minutes combined. I would definitely stay here again.」

「Generally the common areas were dirty. My room was dirty and had areas of drywall missing. The rating was low for the hotel but we took a chance on it and learned that we should always follow the reviews.」

「Staff at the front desk was not helpful.」