VCU ホテル

「Parking was easy. AC was good. No amenities. Bathtub not clean 」

「The staff were the rudest people Ive ever dealt. With Im suprised they are still in business with the way they deal with people.」

「The property, parking & rooms are beautiful. However…my daughter and I both had the worst sleep of our life here. It was so extremely uncomfortable (bed & pillows) we were up for 2 nights. Also, we got scammed upon checkin. Our reservation was cancelled and we were never called about the card we used on file. The staff member said “oh we cancelled alot of reservations this morning. But don’t worry we’ll just rebook it for you. Someone should’ve called you”. No one called, the price was double...

「Easy access and secure. Close to everything but there was broken beer bottles all.over the back parking lot that really needs to be cleaned up.」

「Nice」

「i'd like to recognize Lawrence at the breakfast time. Although we did not partake of any of the food because we had our own, he was very accommodating, personable, and very welcoming. The biggest sushi we had there is the first room we were given was not made up so they sent us to another one which was fine… And then 4:30 in the morning the telephone went off with a message, which was not able to attain. When I went to the front desk and asked about it, she said… Oh yeah all of the messages go...

「Our room did not have a hair dryer but the staff was very responsive to get us one. I was surprised we were in a Disability access room. It took forever for the water to warm up in the shower. Loved having the full size refrig and freezer!」

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「Breakfast was not very good, very limited options. The market was not stocked. Wanted to buy water and snacks but for the three days we were there their market was not stocked. Staff was very friendly. 」

「Hot water went out in the building the evening before we had to check out.」

「I stayed with my family as a stopover coming home from Florida. My main complaint was that there was an ongoing water main break from 2 days prior in the area and the hotel failed to inform me of this condition before I checked in so that I can make an informed decision of staying or finding lodging elsewhere. No showers, washing hands or face & no hot breakfast allowed. Also, there is an active train in the area that runs during the night, blowing its whistle and woke us every 2 hours. Make...

「Nice room」

「Excellent staff! They helped me make my first ever waffle!! 」

「We checked in late, as a one night sleep, during our traveling south vacation. The room had everything that was advertised but wasn't as new or clean as the pictures convey. Our one queen bed was so worn out that my wife slept in a hole and I did a balancing sleep on the edge of bed trying to not fall in the hole on top of her. We found a dollar and change on the window sill where the cleaning crew didn't bother to move the curtains. There were stains on the bed covers, crumbs left behind on the...

「I thought they would have a shuttle service but they did not. The location is close to the airport. The hotel is decent I’d say a 3 star rating overall. Thank you!」

「Convenient location is what drew us to the hotel late arrival. Check in was smooth and room comfortable. The manager Tracy is very kind and quickly took care of a little mixup. We will def be back.」

「This was the second time I stayed here this year while visiting my daughter. The staff has always been super friendly, the room clean, the breakfast always had a few warm items and was included in the room price so who can complain! Con’s, the room air conditioning blew very hard and cold at times, and it took a couple of times to tap my key to get into my room, but that could have been user error. Overall I enjoy staying here, which is why I chose to stay here once again.」

「I had to ask 3 times for the pull out beds sheet to be changed in which it was never done. We did get moved to another room how we both toilets did not want to flush. When I let Front desk know she stated it was could be because if it’s about to rain there’s sometimes plumbing issues. Toilet of course would not flush the next morning after using it and maintenance had to come up with a snake to snake it. Spoiled milk was served at breakfast」