Guests stay just steps from The National and Greater Richmond Convention Center, warming up by the fireplace before challenging friends to foosball matches.
Located in Downtown Richmond's heart, Moxy Richmond Downtown welcomes travelers with a lobby fireplace and nearby coffee and tea service. The hotel features a bar for unwinding and a 24-hour gym for workouts, while the staff consistently earns praise for their helpfulness.
Located in Downtown Richmond, a neighborhood in Richmond, Moxy Richmond Downtown is near the airport and near a train station. The National and Altria Theater are cultural highlights, and travelers looking to shop may want to visit Broad Street and Carytown. Ready for a night out? Consider Allianz Amphitheater at Riverfront. Visit our Richmond travel guide
23219, VA, Richmond, 501 EAST FRANKLIN STREET
What's nearby
Broad Street
2 min walk - 0.2 km
The National
5 min walk - 0.4 km
Greater Richmond Convention Center
6 min walk - 0.6 km
Virginia Commonwealth University
8 min walk - 0.7 km
Allianz Amphitheater at Riverfront
9 min walk - 0.8 km
Getting around
Richmond Main Street Station
14 min walk
Richmond Intl. Airport (RIC)
16 min drive
Restaurants
Pop's Market on Grace
2 min walk
Capital Ale House
3 min walk
Starbucks
4 min walk
Penny Lane Pub
1 min walk
Nami
4 min walk
About this property
Moxy Richmond Downtown
Family-friendly hotel near Broad Street
Located close to The National and Greater Richmond Convention Center, Moxy Richmond Downtown provides a fireplace in the lobby, a bar, and a 24-hour gym. Guests can connect to free in-room WiFi.
Other perks include:
Valet parking (surcharge), express check-out, and express check-in
Coffee/tea in the lobby, an elevator, and a foosball table
Smoke-free premises, a front-desk safe, and a TV in the lobby
Guest reviews give top marks for the helpful staff and location
Room features
All 100 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
Recycling and LED light bulbs
Bathrooms with showers and free toiletries
55-inch LCD TVs with Netflix, Hulu, and streaming services
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Height restrictions apply for onsite parking
Valet parking on site (USD 40 per day)
Wheelchair-accessible parking and van parking available
Food and drink
A bar/lounge
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Bar Moxy
Things to do
24-hour gym
Foosball table
Games
TV in common areas
Family friendly
Snack bar/deli
Conveniences
24-hour front desk
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
Lever door handles
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
1 building
8 floors
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Built in 2022
Colonial architecture
Communal living room
Comprehensive recycling policy
Fireplace in lobby
No plastic coffee stirrers
No plastic drinking straws
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
55-inch LCD TV with premium cable channels
Hulu
Netflix
Pay movies
Streaming services
More
Air conditioning (climate-controlled)
Desk
Desk chair
Free local calls
Heating (climate-controlled)
Laptop workspace
LED lighting
Phone
Recycling
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Valet parking fee: USD 40 per day
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
Parking height restrictions apply
Property is also known as
Moxy Richmond Downtown Hotel
Moxy Richmond Downtown Richmond
Moxy Richmond Downtown Hotel Richmond
Moxy Richmond Downtown a Marriott Hotel
Frequently asked questions
Is Moxy Richmond Downtown pet-friendly?
Yes, this hotel allows pets (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.
How much does it cost to stay at Moxy Richmond Downtown?
As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Moxy Richmond Downtown on Apr 2, 2026 start from ¥21,485, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Valet parking is available for USD 40 per day.
What time is check-in at Moxy Richmond Downtown?
Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).
What time is check-out at Moxy Richmond Downtown?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Moxy Richmond Downtown located?
This family-friendly Richmond hotel is located near the airport, within a 10-minute walk of Broad Street, Greater Richmond Convention Center, and The National. Virginia Commonwealth University and Allianz Amphitheater at Riverfront are also within 15 minutes. Richmond Main Street Station is 14 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Moxy Richmond Downtown Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very nice place to stay in Richmond. Well located and the rooms are very clean. Only had 1 problem during my stay, on check-in, the girl was very unfriendly and seems kinda bored of her job.
The whole experience was amazing at first the pictures looked weird and sketchy and fake. But in person really clean and perfect just for a casual experience, everyone is really nice and bar staff/employees were helpful.
Overall great service and ask about checking early was able to check in 4 hour early
Jarret
Stayed 2 nights in Dec 2025
10/10 Excellent
Heidi
Nov 15, 2025
Liked: Cleanliness, staff & service, amenities
Mello, Hannah, and Trinity were outstanding at check-in and while we sat at the bar. The room was more spacious than expected with incredibly comfortable beds. Definitely recommend this hotel!
I had such a great stay here! The hotel was spotless and very clean, and the decor was fun and funky in the best way. The staff was incredibly friendly and made us feel welcome from the moment we arrived. We even got a complimentary drink from the bar, which was a nice touch. There were also so many cute activities around the property that made the stay even more enjoyable. Highly recommend!
Nadia
Stayed 3 nights in Nov 2025
8/10 Good
Marco
Nov 16, 2025
Liked: Cleanliness, staff & service
Cool design hotel with very friendly staff, super-conveniently located (we were there for the Richmond Marathon and it is just a few blocks from start and finish lines).
I absolutely loved the Moxy and hope to stay here again. The bed was incredibly comfortable, great blackout curtains, wonderful air conditioning (that didn’t wake me up), great location. And the staff were so pleasant, especially Mella and Trinity at the front desk.
The rooms are small but so clean and still fairly comfortable. Parking was very inconvenient and the check in process was a little confusing since it’s attached the bar. Overall it was a fine stay but since we arrived at 10pm and were exhausted we were a little thrown off upon arrival.
Mariana
Stayed 1 night in Sep 2025
10/10 Excellent
Niaz
Jul 8, 2025
Different — more for singles and couples than families — but nice and clean
The Moxie is a really fun and quirky place to stay. It’s nice to stay at a hotel that’s a bit different from the average experience. From the artwork that you can tear off and take home to the storage lockers at the end of the halls with grab and go items And just the overall decor and ambience of the place. The staff was really friendly and even gave me two free drink tickets when I arrived. If you had young children, the layout of the room with the lofted beds would be excellent. The artwork is a tad bit on the adult side, but hey… city parking, so if you’re lucky, you can find a place on the street or there is a parking garage next-door, but be sure to go on the monthly not the weekly side.
We had a great time here! Mello(w) checked us in and out at the front desk and they were fun and enthusiastic! Hannah was a great bartender, we loved watching them work and chatting. Such a fun and unique hotel, I highly recommend staying here. We also ate at Penny Lane right across the street. And Broad Street is just a short walk away.