Well maintain property with superb customer service
Azalina
2024 年 5 月に 2 泊滞在
2/10 (非常に不満)
Johnnie
2024 年 5 月 7 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
They sold me a room advertised for $200 free hot breakfast then when I went for check in they told me I don't have free breakfast with my reservation and I needed to call Expedia and ask them to refund me money. Then he asked me for $10 for parking. I asked for the manager and he came and they both were rude and wouldn't honor their false advertising trying to blame Expedia. They have no integrity whatsoever. I paid $200 and got nothing but disrespectful service. I kept my Kool but wanted to really tell them some things. Sad! I'll pray for them but never will patronize again.
Johnnie
2024 年 5 月に 1 泊滞在
8/10 (良い)
Darin
2024 年 4 月 22 日
良かった点 : 施設のコンディションと設備
I was not too happy that the restaurant was closed on the weekend for dining during the day. Not really very many food options for a hotel of this size
Darin
2024 年 4 月に 2 泊滞在
6/10 (普通)
Melissa
出張, グループ旅行
2024 年 4 月 21 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
We had to pay parking fee even though we stayed there. The bar tender was the only wait staff at the bar, so it took a little while to be served. They put water bottles in you room, if you use them you pay for them, with the cost of the room I'm sure they can give the guest two free waters.
Melissa
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Jolene
2024 年 4 月 21 日
良かった点 : 清潔度、設備とサービス
Helpful friendly staff. Very nice room.
Jolene
2024 年 4 月に 1 泊滞在
8/10 (良い)
Barbara
2024 年 4 月 20 日
Great
Barbara
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Tonisha
2024 年 4 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I enjoyed my stay. The staff members were especially kind and helpful. The front desk member named AB was very welcoming, had great customer service skills along with a smile which makes people feel so much better about staying away from home. Great job to everyone as a whole!
Tonisha
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Michelle
2024 年 4 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was incredibly friendly especially Bonnie at the bar.
Michelle
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Catherine
小さなお子様連れの家族旅行
2024 年 4 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very close to the airport and long term parking lot with airport shuttles.