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"Clean room. shower in one bathroom had too much pressure, everything else fine."

"Clean"

"This place is how a hotel should be. It was absolutely fabulous from beginning to end. Staff is wonderful. Hotel is gorgeous. Rooms are clean, updated and nice."

"Everything was good. Wish TV had more selections that interest me. "

"Stayed here for my birthday and got upgraded to a suite. Staff was super friendly and helpful with any questions I had. So many things to do with DC only being minutes away. "

" Always a great staff always helpful. Front desk personnel is awesome."

"Lovely hotel and conveniently located within the town of Richmond and also as one who arrived by car. Staff was superior. Not only friendly, but extremely helpful with any request - front desk, room service, bellman and valet attendant. All worked efficiently and with professionalism. Our room was small and had an unappealing view, but the reservation was last minute and well priced. In-room info was well thought out and graciously displayed. Was pleasantly surprised that the room service cuisine was VERY good, as even many fine hotels’ renditions of classics only pay lip service to in-room dining. I did have one serious complaint and that was the overpowering smell in the room. The AC was on at arrival but the air was heavy and dank (mildew, mold) which never dissipated. As our stay was a quick turnaround, the easiest solution was to turn off the AC and call it a night. The air remained bothersome, but slightly improved. The room furnishings seemed ever so slightly dated, and needed attention to a few scratches, and perhaps that spot on the rug near the AC unit, but nothing that made one uncomfortable. All in all, had it not been for the air in the room and the sad view, I would have rated it a 5. "

"Clean. Great location. I wish the indoor pool was heated since our stay was in March. "

"Rooms are clean,staff is great and the amenities offered are amazing!"