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Holiday Inn Hotel and Suites Richmond West End by IHG

3.0 star property
Suburban hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Holiday Inn Hotel and Suites Richmond West End by IHG

Relax under the shade of large umbrellas, surrounded by comfortable seating and tables.
Welcome to the Holiday Inn & Suites, featuring a modern architectural design with a prominent entrance and multiple windows on each floor.
Relax in a stylish space with a comfortable sofa, flat-screen TV, and fireplace.
Enjoy a city view from the comfort of this stylish room, featuring two single beds, a flat-screen TV, and a desk with a chair.
Relax by the pool surrounded by comfortable lounge chairs and umbrellas.

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • Gym
  • Parking included
The current price is ￥15,653
￥18,203 total
includes taxes & fees
Aug 4 - Aug 5

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Mobility, Access Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Mobility, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Mobility)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Accessible Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Room amenity

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 54 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
23294, VA, Richmond, 8008 W. Broad St

What's nearby

  • Henrico Doctors' Hospital - 5 min drive - 3.4 km
  • Lewis Ginter Botanical Garden - 7 min drive - 6.9 km
  • University of Richmond - 7 min drive - 6.0 km
  • Short Pump Town Center - 9 min drive - 11.0 km
  • Virginia Commonwealth University - 12 min drive - 15.0 km

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Potros Mexican Restaurant - ‬4 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Popeyes Louisiana Kitchen - ‬7 min walk
  • ‪Outback Steakhouse - ‬6 min walk
  • ‪Olive Garden - ‬2 min drive

About this property

Holiday Inn Hotel and Suites Richmond West End by IHG

Hotel near Short Pump Town Center
Consider a stay at Holiday Inn Hotel and Suites Richmond West End by IHG and take advantage of a terrace, laundry facilities, and a gym. In addition to a 24-hour business center and a restaurant, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), RV/bus/truck parking, and an electric car charging station
  • A 24-hour front desk, meeting rooms, and a TV in the lobby
Room features
All 190 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

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Exterior

Springhill Suites by Marriott Richmond Northwest

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  • Parking included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 1,022 reviews
The price is ￥15,371
￥17,872 total
includes taxes & fees
Aug 21 - Aug 22
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 14 for adults and USD 7 to 7 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 1,700 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 14.00 for adults, and USD 7.00 to 7.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Q Inn Richmond
Quality Inn West End
Holiday Inn Hotel Suites Richmond West End an IHG Hotel
Holiday Inn Hotel and Suites Richmond West End by IHG Hotel
Holiday Inn Hotel and Suites Richmond West End by IHG Richmond

Frequently asked questions

Does Holiday Inn Hotel and Suites Richmond West End by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Holiday Inn Hotel and Suites Richmond West End by IHG?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel and Suites Richmond West End by IHG on Aug 4, 2025 start from ￥15,653, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Hotel and Suites Richmond West End by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Hotel and Suites Richmond West End by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Hotel and Suites Richmond West End by IHG?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

What time is check-out at Holiday Inn Hotel and Suites Richmond West End by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Hotel and Suites Richmond West End by IHG located?

Located in Laurel, this hotel is 1.2 mi (2 km) from Virginia Hospital & Health and 2.3 mi (3.7 km) from Henrico Doctors' Hospital. Regency Square Mall and University of Richmond are also within 6 mi (10 km).

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Holiday Inn Hotel and Suites Richmond West End by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 94 out of 163 reviews
Rating 8 - Good. 33 out of 163 reviews
Rating 6 - Okay. 17 out of 163 reviews
Rating 4 - Poor. 10 out of 163 reviews
Rating 2 - Terrible. 9 out of 163 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Shekinah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Room was clean and staff were friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Rocsheda

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean close to a lot of shops and restaurants. Will be stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Great stay
Stayed 2 nights in May 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean lobby, nice and clean rooms. Nice area and safe parking lot. I’d stay again.
Stayed 1 night in Jul 2025

8/10 Good

Tydre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a pleasant stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Good place
Stayed 1 night in Jul 2025

10/10 Excellent

Briana

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, appreciated each staff member that was helpful
Stayed 2 nights in May 2025

10/10 Excellent

Ally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay would highly recommend and pricing not bad they also had breakfast lunch and dinner included for free I don’t think u have to pay overall amazing stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, and friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful! There are so many things to say about how clean this hotel is - literally sparkling. It has a lot of restaurants that are an actual 2 minute drive so that was helpful since I traveled with kids. We look forward to staying here again.
Stayed 1 night in Jul 2025

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding experience with a truly amazing staff at the front desk!
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay for business. Comfy bed and pillows is always a plus and DOVE products even better!!! Front desk staff helpful and friendly!
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Amenities
Air conditioner work great. A place to sleep
Stayed 2 nights in Jul 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and accomplishments
Stayed 1 night in Jul 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Loved it everyone was great
Stayed 1 night in Jun 2025

10/10 Excellent

mary

Liked: Cleanliness, property conditions & facilities
Clean & recently refurbished
Stayed 1 night in Jun 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 1st priority when staying in a hotel is cleanliness, this hotel is very clean, convenient parking, close to shopping & easy to locate.
Stayed 2 nights in May 2025

8/10 Good

Debra

Liked: Cleanliness, property conditions & facilities
The room and grounds was very clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new hotel. Clean and nice. My room was with a kitchenette and a living room, big bathroom. My daughter's room was smaller. I recommend booking suite not a room.
Stayed 4 nights in Jul 2025

10/10 Excellent

Latasha

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice. Customer service was phenomenal.
Stayed 2 nights in Jun 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Jun 2025

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good overall experience
Stayed 2 nights in Jun 2025