Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
The Umstead Hotel and Spa is located in Cary. North Carolina Museum of Art and North Carolina Museum of Natural Sciences are cultural highlights, and travelers looking to shop may want to visit Cary Towne Center and Crabtree Valley Mall. Check out an event or a game at PNC Arena, and consider making time for Frankie's Fun Park, a top attraction not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Raleigh-Durham International Airport (RDU) - 7 min drive
Where to eat
Herons – Fine-dining restaurant offering American cuisine. Serves breakfast, brunch, lunch, and dinner daily.
The Umstead Hotel and Spa
Luxury resort with full-service spa and restaurant
This smoke-free resort features a full-service spa, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and valet parking. All 150 rooms boast deep soaking tubs and offer free WiFi and pillowtop beds. Free wired Internet and iPod docks are standard, as are flat-screen TVs with cable channels.
The Umstead Hotel and Spa offers 150 accommodations with iPod docking stations and DVD players. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the resort include a fitness center and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the resort's full-service spa, The Umstead Spa. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)
Protective shields in place at main contact areas
Social distancing measures in place
Personal protective equipment worn by staff
This information is provided by our partners.
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free self parking on site
Valet parking on site (USD 14.00 per night)
Electric car charging station on site
Food and drink
Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: USD 20-50 per person
1 poolside bar and 1 bar
24-hour room service
Things to do
Seasonal outdoor pool
Free cribs/infant beds
Free rollaway/extra beds
Seasonal outdoor pool
Free newspapers in lobby
24-hour front desk
Dry cleaning service
Manicures and pedicures
Massage - deep-tissue
Massage - prenatal
Massage - Swedish
Spa open daily
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Yes, this property allows pets (limit 2 per room). There's a fee of USD 200 per accommodation, per stay.
How much is parking at The Umstead Hotel and Spa?
Self parking is free at this property.
What time is check-in at The Umstead Hotel and Spa?
Check-in is from 3 PM - midnight. After-hours check-in is not available.
What time is check-out at The Umstead Hotel and Spa?
Check-out is at noon.
Where is The Umstead Hotel and Spa located?
Situated in Cary, this luxury resort is 0.6 mi (0.9 km) from William B. Umstead State Park and within 6 mi (10 km) of North Carolina State University and PNC Arena. North Carolina State Fairgrounds and North Carolina Museum of Art are also within 6 mi (10 km).
One star experience at what is supposed to be a 5 star hotel.
Our home is being remodeled, so we planned a get-away for a few days.
There was construction in the room right above us or just adjacent to. Complained to the front desk person the first night we were there, and her response? "We don't have any construction right above you". She did reach out to the management team and said they would be in touch with us the next day. Then she said "not sure what you want me to do, but we can't move you." Looking online that evening they still showed availability. Never heard from anyone until checkout. Not as much as an apology.
At check out the conversation went like this:
Front Desk Agent (FD): how was your stay?
Me: we had some problems...
FD: your balance is $xxx. Do you want to keep thay on the visa on file?
Customer service doesn't seem like a priority at this hotel. The decision to sell rooms near construction was purely a revenue driven decision - there is no way we are the only ones who heard it. Asked for managers info and was given a card. He was not around as it was lunch time. We had lunch at the hotel, Manager didn't bother to find us. Called the manager and left a voice mail - didn't hear back from him.
Very disappointing experience that should have been a nice couple of days away from home. Very poor response by front desk and management team.
I hope mgmt reads this.