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The Umstead Hotel and Spaの概要

Photo gallery

Featured Image
Seasonal outdoor pool
Seasonal outdoor pool
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe
VIP Access

The Umstead Hotel and Spa

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • プール
  • WiFi 無料
  • 駐車場利用料込み
  • ペット可
  • 冷房
  • スパ

Cleaning and safety practices

  • 消毒・除菌剤で清掃
  • 感染予防用品
  • 身体的距離を確保

周辺ガイド

    人気の観光スポットWilliam B. Umstead State Park徒歩 11 分
    人気の観光スポットLake Crabtree County Park車で 5 分
    人気の観光スポットBond Brothers Beer Company車で 6 分
    空港Raleigh, NC (RDU-Raleigh - Durham Intl.)車で 7 分

Choose dates to view prices

スイート (Governors)

  • 100 ㎡
  • レイク ビュー
  • 定員 4 名
  • キングベッド 1 台

エグゼクティブ スイート バルコニー レイクビュー

  • 86 ㎡
  • レイク ビュー
  • 定員 4 名
  • キングベッド 1 台

スタジオスイート

  • 73 ㎡
  • 定員 4 名
  • キングベッド 1 台

プレミア ダブルルーム

5/5 guest room rating
  • 50 ㎡
  • 定員 4 名
  • ダブルベッド 2 台

ルーム キングベッド 1 台 バルコニー レイクビュー

5/5 guest room rating
  • 50 ㎡
  • レイク ビュー
  • 定員 2 名
  • キングベッド 1 台

ダブルルーム バルコニー レイクビュー

  • 50 ㎡
  • レイク ビュー
  • 定員 2 名
  • ダブルベッド 2 台

スイート (Signature)

  • 112 ㎡
  • 定員 4 名
  • キングベッド 1 台

プレジデンシャル スイート

  • 160 ㎡
  • レイク ビュー
  • 定員 2 名
  • キングベッド 1 台

プレミア ルーム キングベッド 1 台

4.3/5 guest room rating
  • 50 ㎡
  • 定員 2 名
  • キングベッド 1 台

スイート 1 ベッドルーム バルコニー

  • 100 ㎡
  • 定員 1 名
  • キングベッド 1 台

スーペリア ルーム キングベッド 1 台 バルコニー レイクビュー

  • 50 ㎡
  • レイク ビュー
  • 定員 2 名
  • キングベッド 1 台

スイート バリアフリー (Spa Level)

  • 60 ㎡
  • 定員 2 名
  • キングベッド 1 台

スイート (Spa Level)

  • 60 ㎡
  • 定員 4 名
  • キングベッド 1 台

このエリアについて

Cary

The Umstead Hotel and Spa is located in Cary. North Carolina Museum of Art and North Carolina Museum of Natural Sciences are cultural highlights, and travelers looking to shop may want to visit Cary Towne Center and Crabtree Valley Mall. Check out an event or a game at PNC Arena, and consider making time for Frankie's Fun Park, a top attraction not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Popular Location

周辺情報

  • William B. Umstead State Park - 徒歩 11 分
  • Lake Crabtree County Park - 車で 5 分
  • PNC Arena - 車で 6 分
  • Bond Brothers Beer Company - 車で 6 分
  • WakeMed Soccer Park - 車で 7 分

交通案内

  • Cary Station - 6 min drive
  • Raleigh-Durham International Airport (RDU) - 7 min drive

レストラン

  • Where to eat
  • Herons – Fine-dining restaurant offering American cuisine. Serves breakfast, brunch, lunch, and dinner daily.

この施設について

The Umstead Hotel and Spa

Luxury resort with full-service spa and restaurant
This smoke-free resort features a full-service spa, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and valet parking. All 150 rooms boast deep soaking tubs and offer free WiFi and pillowtop beds. Free wired Internet and iPod docks are standard, as are flat-screen TVs with cable channels.
The Umstead Hotel and Spa offers 150 accommodations with iPod docking stations and DVD players. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, The Umstead Spa. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

施設の設備

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 14.00 per night)
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: USD 20-50 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Seasonal outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

部屋の設備

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

See similar properties

ポリシー

チェックイン

Check-in from 3 PM - midnight
Minimum check-in age - 21

チェックアウト

Check-out before noon

チェックインに関する特記事項

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

アクセス方法

Staffed front desk

ペット

Pets allowed for an extra charge of USD 200 per accommodation, per stay
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

お子様およびエキストラ ベッドのご利用について

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

宿泊施設で利用可能なクレジットカード

重要事項

オプションの追加料金

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 50 per person (approximately)
  • Valet parking fee: USD 14.00 per night
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

その他の情報

The seasonal pool will be open from March to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

宿泊施設の別名

Hotel Umstead
Umstead
Umstead Cary
Umstead Hotel
Umstead Hotel Cary
The Umstead Hotel Cary
Umstead Hotel Cary
THE UMSTEAD HOTEL SPA
The Umstead Hotel and Spa Cary
The Umstead Hotel and Spa Resort
The Umstead Hotel and Spa Resort Cary

よくある質問

Does The Umstead Hotel and Spa have a pool?
Yes, this property has a seasonal outdoor pool.
ザ アムステッド ホテル アンド スパの宿泊料金はどのくらいですか ?
2021 年 4 月 22 日 現在、2021 年 4 月 25 日 に大人 2 名でザ アムステッド ホテル アンド スパに 1 泊した場合の最低料金は ¥36,649 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。
Is The Umstead Hotel and Spa pet-friendly?
Yes, this property allows pets (limit 2 per room). There's a fee of USD 200 per accommodation, per stay.
How much is parking at The Umstead Hotel and Spa?
Self parking is free at this property.
What time is check-in at The Umstead Hotel and Spa?
Check-in is from 3 PM - midnight. After-hours check-in is not available.
What time is check-out at The Umstead Hotel and Spa?
Check-out is at noon.
Where is The Umstead Hotel and Spa located?
Situated in Cary, this luxury resort is 0.6 mi (0.9 km) from William B. Umstead State Park and within 6 mi (10 km) of North Carolina State University and PNC Arena. North Carolina State Fairgrounds and North Carolina Museum of Art are also within 6 mi (10 km).

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 294 out of 344 reviews
5 - Excellent 85%
Rating 4 - Good. 31 out of 344 reviews
4 - Good 9%
Rating 3 - Okay. 10 out of 344 reviews
3 - Okay 3%
Rating 2 - Poor. 2 out of 344 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 344 reviews
1 - Terrible 2%

4.9/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service
The nicest hotel I’ve ever stayed in. Everything was five star
Stayed 1 night in Apr 2021

1/5 Terrible

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
One star experience at what is supposed to be a 5 star hotel. Videos here: https://youtu.be/54lw0CO6kFc https://youtu.be/Bm89O6TGyBQ Our home is being remodeled, so we planned a get-away for a few days. There was construction in the room right above us or just adjacent to. Complained to the front desk person the first night we were there, and her response? "We don't have any construction right above you". She did reach out to the management team and said they would be in touch with us the next day. Then she said "not sure what you want me to do, but we can't move you." Looking online that evening they still showed availability. Never heard from anyone until checkout. Not as much as an apology. At check out the conversation went like this: Front Desk Agent (FD): how was your stay? Me: we had some problems... FD: Oh!! (Pause) FD: your balance is $xxx. Do you want to keep thay on the visa on file? Customer service doesn't seem like a priority at this hotel. The decision to sell rooms near construction was purely a revenue driven decision - there is no way we are the only ones who heard it. Asked for managers info and was given a card. He was not around as it was lunch time. We had lunch at the hotel, Manager didn't bother to find us. Called the manager and left a voice mail - didn't hear back from him. Very disappointing experience that should have been a nice couple of days away from home. Very poor response by front desk and management team. I hope mgmt reads this.
Stayed 2 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem 💎. This was our first time here and it is truly a luxurious place. The valet was expecting our arrival and patiently
Stayed 1 night in Mar 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Superior service, beautiful property. Highly recommend.
Stayed 1 night in Mar 2021

5/5 Excellent

Stayed 5 nights in Mar 2021

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