Find Resorts & Hotels with Spas in Tumon

"Nice location, customer service is lacking. Got better service and local information from the surf shop nextdoor."

"Cons: We didn't like the FAR walking because our key cards couldn't work at the side gate (we had to walk from Oceana B through a labyrinth including through various floors, to get to the lobby, then outside back towards Oceana B to get to the parking garage--my feet still ache 3 days later). There are no luggage trolleys nor anyone to help with luggage (at least, I didn't see any for the duration of our stay). The "double" beds are super tiny, making sleep and comfort very difficult (a double room can fit 2-3 people, not more). Our necks ached everyday from the uncomfortable, cheap pillows. Pros: Waterpark was great and almost worth all of the above cons. Centrally located, including near Kmart and various eateries. Free parking was nice (although I'd gladly pay for valet to avoid all that walking!). Staff are attentive when you need something (our shower adjuster was broken and they sent maintenance and had it fixed within 2 hours)."

"It is an older property, and it shows. But it was a decent price and centrally located. The beds were ok, the bathroom was good. The cafe in the lobby seemed to never be open. The restaurant downstairs was open but i didnt eat there. The bar seemed nice but was empty. The pool is really nice. The garage elevator is far from the lobby and is kind of creepy. The TV doesnt have many channels. The hallway from that elevator to the pool area smells like a liter box. Lastly, they should really add lights to the area going to the beach like other resorts have. It felt unsafe."

"Fast elevators. Beach, pools, restaurants, shopping in the motel and area were the best! Will stay here again"

"Family friendly"

"Check in was quick and hassle free, room was very spacious and comfortable. Breakfast had an abundant verity to choose from. Falmily friendly"

"Yeas"

"We got a room here soon after super typhoon Sinlaku passed. We checked several resorts and the Hyatt was the only one we found who could accept new guests at the time. They seemed to do the best job at preparing for the storm and recovering quickly. We were so appreciative to be able to escape there to have power, water and laundry again. Thank you again!"

"Not clean enough"