Find Hotels with a Pool in Tumon

"Very helpful staff"

"Good"

"The staff there were pleasant and helpful when they could. That being said, this hotel did not match the pictures at all. Room was dark and gray and the bed was very hard. When we asked for 1 extra pillow, they said they didn't have any more. (There's a Kmart, like 2 miles away, so it's not like they didn't have the opportunity to get any.) I knew that there wouldn't be any breakfast, but there wasn't any coffee anywhere, not even instant coffee in the room. We had to go to a restaurant down the street to get a cup of coffee because the restaurant in the hotel didn't open until 10 am. The only amenity were 2 shampoos and a couple of little bars of soap. One of the shampoos was half empty. There's a mini mart next door that opened at 8 am, which was helpful. Other than the tiny ants, the room was clean. The location was close to restaurants and the beach. This met our basic needs, but we were pretty disappointed overall. "

"The hotel rooms need to be updated but overall it was ok place to stay"

"Friendly staff and good service. "

"Dusit Thani Guam is a true slice of paradise; secure, immaculate, and thoughtfully run. What sets it apart is the people, with Chamorro and Filipino hospitality at its finest, genuine, attentive, and quietly exceptional. It is the kind of place you return to without hesitation, and one I would confidently recommend. A few beachside convenience spots nearby (like right by the beach) for quick essentials would make the experience even more seamless. "

"The royal orchid, one hotel has always been my go to hotel when visiting Guam. I have noticed over the years that the hotel is that a rundown state. Upon check in I was greeted with a very warm and welcoming staff. Very kind and professional. We checked into our 1st room (#636) as we started to settle in I saw a small roach on the floor and killed. When I opened the refrigerator to place beverages multiple roaches of various sizes came out of the cabinet the refrigerator was in. I immediately went back down and requested for another room which they did accommodate without any issues. We were able to inspect the roomand was assisted by staff moving from one room to the other. During our stay in that room (#606) we did not encounter any roaches until we were gathering our belongings to checkout. A roach was crawling on the restroom mirror. That was the last straw for me. I will never stay there again due to the lack of care. There is clearly an infestation. Very Unfortunate. "

"It has a beautiful views from my room stayed at, also we can access to the beach easily. It was nice."

"The room was clean and quiet, the flooring beautiful, the view gorgeous, the beds comfy and luxurious. The AC and TV worked just fine and the staff were friendly. It's also an easy walk to the beach and coffee shop. I would've given the hotel 5 stars, except their boiler was out and there was no hot water. I was informed of this when I checked in, but it was late and I didn't have a backup hotel plan. Fortunately, the water was lukewarm, not cold. "