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"We had the most gorgeous time at this beautiful ryokan/onsen/resort. The setting is so calm and luxurious – I’ll never forget sitting in the (huge) window of our room in the evening and morning, watching the birdlife over the pond and river, with the snowy mountains in the distance. The outdoor onsen is especially spectacular in the early mornings and late nights, and we appreciated that even at 'busy' times during our stay there were only a handful of other people at most in the onsen. It was also lovely to have information for those new to onsen, so everyone felt welcome and comfortable, and a recommended 'itinerary' for a one-night stay, acknowledging that many (like us) would only have a short time here. Dinner and breakfast were both stunning in the traditional ryokan style, with lovely sake and wine on offer in the evening. The hotel is clearly able to accomodate a large number of guests but is cleverly laid out (as is the dining room) to make it feel very intimate and private for each guest. It’s such a special and calm place, and one I’ll always think of very fondly! (PS. You can access the National Ainu Museum by foot via the hotel car park, or it’s a very quick drive next door. We visited after checking out — not to be missed!)"

"Staff were friendly and helpful. Room was "

"Staff was fabulous. We had booked the wrong date, off by one day, and staff was so friendly and flexible to right our wrong. Much appreciated!"

"Midtown Niseko is a great place to stay for a great price. The staff was friendly and helpful, the facilities were clean and well taken care of, and the amenities were great. The breakfast buffet was excellent, and the transportation to and from the ski area was seamless and user friendly. The staff was helpful with getting us a ride to the location where we picked up our rental gear, and they provide a drop off location for the gear when you are ready to return. It’s also helpful that this is a stop for the ski bus to and from Sapporo. Thanks a bunch for a great stay!"

"Very efficient and polite "

"A very good experience and service. The room was new, and the staff were very welcoming. The food was also very fresh and authentic."

"The room was very spacious and clean, but one thing I didn't enjoy was the smel of bug killer spray. I think I wasn't lucky. I'm sure the room usually doesn't smel. The food was amazing. "

"Parking was easy for this place. It was located in a very strategic location in lake Toya. The room was superb with a private onsen that overlooks the lake. Food was also great with a wide selection of cuisine. Highly recommend this place!"

"Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again. "