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「Everything was perfect 」

「Great pool, beach, food and service excellent. Rooms nice, beautiful plants. No sports facilities (in maintenance)」

「My stay at Sofitel Barú Calablanca Beach Resort was absolutely incredible from start to finish. 🌟 The service was truly amazing — the staff went above and beyond at every moment and are honestly some of the best I’ve experienced anywhere. The rooms were spotless, beautifully designed, and very comfortable, with top-tier amenities throughout the resort. The beach and pool area were stunning, clean, and perfectly maintained — a true paradise. But what really stood out… THE FOOD — WOW. Every...

「Breakfast excellent, nice staff very friendly 」

「The game room was a hit for my kids after a long day!」

「Great fresh breakfast. Lovely staff who went above and beyond 」

「The hotel has all the potential to be the best hotel in Cartagena. Great convenient location close to everything, its own beach, great swimming pools. However, it sad to see how poorly maintained the hotel is. It is falling apart. I would guess that the problem is poor management. - pools were dirty - the walls/ sides of the pools - room towels and sheets were thin and old - the walls of the building are falling apart - lack of paint. - gardens seem poor. - beach was dirty - the birds eat...

「Es la tercera vez que hospedo aquí, soy mexicana y siempre reservo por Expedía, y en esta ocasión al hacer mi check inn me salieron con que tenía que pagar un impuesto de $78 dólares porque en mi reserva solo reservé mi habitación y no lo hice en paquete con desayuno incluido , y al no ser en paquete tenía que pagar ese impuesto de si o si, el cual es un cobro excesivo y abusivo, carente de lógica en su narrativa l, que según por la leyes regulatorias es un impuesto nuevo, y no te dan solución...

「スタッフの皆様が親切でした。」

「Great food & staff!!! 」

「Very bad they cancel our room it was an upgrade to suite and we abandoned the property without enjoy even 1 hour we lost our money and they have inappropriate behavior, they invalidated our room key without let us know, after that we moved to another hotel and we lost the money Thanks Javier Puentes 」

「ビーチ近くて最高、プールもたくさんあって最高、有料だけどマッサージとサウナも最高でした。ハンモックのあるコテージ風のお部屋も捨てがたし！」

「Phenomenal from start to finish 」

「Excellent location, spacious rooms and helpful staff」

「Our stay at Palacio del Agua in Cartagena was superior in every way. From the moment we arrived, the experience felt personal, warm, and truly boutique. The hotel itself is beautiful — elegant design, intimate atmosphere, and perfectly located for enjoying Cartagena. The service was exceptional, and Bryan in particular made the stay unforgettable. Every need was met before we even had to ask. Attentive, professional, and genuinely caring — exactly what you hope for in a boutique hotel...

「Extremely unaccommodating never again」

「ドアノブが壊れたり小さい虫が部屋にいた。朝食が種類豊富で美味しかった。プールのジャグジーのお湯が清潔ではなかった。」

「Gran hotel en centro histórico de Cartagena, excelente ubicación dentro de las murallas, puedes recorrer caminando a muchas partes del centro. Hotel lujoso muy bien decorado, habitaciones amplias, personal del hotel muy amable. El desayuno lo tomas en el restaurante de aún lado, eliges a la carta, el espacio es muy chico, lento el servicio y personal del desayuno no es muy amable en atenderte, es el único servicio que sí deben poner más atención. El general gran hotel para hospedarte en la zona...

「Beautiful boutique hotel in an excellent location within the Walled City! The greenery around the courtyard and pool area was gorgeous. Staff were extremely helpful and friendly. Also loved Época restaurant attached. Highly recommend!」

「We went to the port on a Tuesday afternoon and it was easy to find the staff. They also communicate by WhatsApp. The boat rides went fine. The staff at the resort were very friendly and helpful. If you want a second cup of coffee during the breakfast, you'll have to flag the staff down. The hotel room was good and we liked the bed. Lots of beach loungers with shade available during the midweek. Food was good, but a bit pricey. Beach was nice, the water could be rough if boats pass by. The...