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Hotel Almirante Cartagena - Colombia

4.5 star property
Luxury hotel on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Hotel Almirante Cartagena - Colombia

Rooftop terrace
Lobby
Sundeck
Point of interest
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
In the heart of Cartagena, Hotel Almirante Cartagena - Colombia offers a luxurious escape. Enjoy stunning ocean views while savoring breakfast or dinner at one of the 3 on-site restaurants, relax by the outdoor pool and children's pool, indulge in aromatherapy at SPA or try your luck at the casino. The helpful staff has left a lasting impression on previous guests.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking included
  • Gym
Exterior

On the beach

This hotel is located on the waterfront and on the beach. Take advantage of the beach towels at the black sand beach. Experience the magic of ocean-view dining with a memorable meal at the restaurant. Popular nearby activities worth checking out include snorkeling and jet skiing.

Front of property
Exterior
What guests liked about the beach

The property's beach location is a major highlight with many guests enjoying the nearby beach and scenic views.

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  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Check availability for these dates

Tonight

Sep 6 - Sep 7
Check availability for tonight Sep 6 - Sep 7

Tomorrow

Sep 7 - Sep 8
Check availability for tomorrow Sep 7 - Sep 8
Available filters for rooms
Showing 16 of 16 rooms

View all photos for Junior Studio Suite, Multiple Beds, Ocean View

Junior Studio Suite, Multiple Beds, Ocean View | View from room

Junior Studio Suite, Multiple Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Room, Multiple Beds, Partial Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, Multiple Beds, Partial Ocean View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Room, 1 Queen Bed, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 Queen Bed, Ocean View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, 1 King Bed, Ocean View

Luxury Room, 1 King Bed, Ocean View | 1 bedroom, premium bedding, minibar, in-room safe

Luxury Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Multiple Beds

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, Multiple Beds

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Room, Multiple Beds, Partial Ocean View (k)

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, Multiple Beds, Partial Ocean View (k)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Large Double Room

1 bedroom, premium bedding, minibar, in-room safe

Large Double Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Partial Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Large Twin Bed and 2 Twin Beds

View all photos for Standard Room, 3 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 3 Twin Beds

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Room, 1 Queen Bed, Partial Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 Queen Bed, Partial Ocean View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | 1 bedroom, premium bedding, minibar, in-room safe

Family Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Premium Room, Multiple Beds, Partial Ocean View

Premium Room, Multiple Beds, Partial Ocean View | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, Multiple Beds, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • Partial ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Ocean View (VIP)

Superior Room, 1 Queen Bed, Ocean View (VIP) | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 Queen Bed, Ocean View (VIP)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite, 1 King Bed, Ocean View

Junior Studio Suite, 1 King Bed, Ocean View | 1 bedroom, premium bedding, minibar, in-room safe

Junior Studio Suite, 1 King Bed, Ocean View

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located on the beach, Hotel Almirante Cartagena - Colombia is in Bocagrande neighborhood and is connected to a shopping center. Clock Tower and Plaza de San Pedro Claver are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Castillo Grande Beach. Cartagena de Indias Convention Center and Plaza Santo Domingo are two other places to visit that come recommended. With jet skiing, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water.
Visit our Cartagena travel guideOpens in a new window
Map
130001, Bolivar, Cartagena, Avenue San Martín, Calle 6 Esquina, Bocagrande

What's nearby

  • Bocagrande Beach - 2 min walk - 0.2 km
  • El Laguito Beach - 11 min walk - 1.0 km
  • Castillo Grande Beach - 12 min walk - 1.1 km
  • Clock Tower - 6 min drive - 3.1 km
  • Cartagena de Indias Convention Center - 6 min drive - 3.4 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 21 min drive

Restaurants

  • ‪Kanuu Restautant (InterContinental) - ‬3 min walk
  • ‪Pizzas Piccolo Cartagena - ‬1 min walk
  • ‪Leña Y Carbón - ‬1 min walk
  • ‪El Corral - ‬2 min walk
  • ‪Restaurante DUNIA - ‬4 min walk

About this property

Hotel Almirante Cartagena - Colombia

Luxury family-friendly hotel near Bocagrande Beach
Located close to Castillo Grande Beach and Cartagena de Indias Convention Center, Hotel Almirante Cartagena - Colombia provides a casino, a poolside bar, and a terrace. For those looking to try their luck, this hotel boasts 104 slot machines, 7 casino gaming tables, and a casino VIP room. Treat yourself to thalassotherapy, a facial, or a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and ocean views. In addition to shopping on site and 2 coffee shops/cafes, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A vending machine, multilingual staff, and concierge services
  • Guest reviews say great things about the helpful staff and location
Room features
All 258 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Childcare services and travel cribs
  • Bathrooms with rainfall showers and shower/tub combinations
  • 42-inch LCD TVs with satellite channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: COP 40,000 for adults and COP 40,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • CAFETERIA LOS CORALES
  • PIZZERIA ALMIRANTE
  • RESTAURANTE EL ALCATRAZ
  • RESTAURANTE PLAZA REAL

Things to do

  • 104 slot machines
  • 7 gaming tables
  • Arcade/game room
  • Billiards/pool table
  • Casino (5,425 square feet of space)
  • Children's club
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Conference center (11,022 square feet of space)

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Sign language-capable staff
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 21 floors
  • Banquet hall
  • Built in 1996
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 75000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately COP 40000 for adults and COP 40000 for children
  • Airport shuttle fee: COP 80000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: COP 75000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Almirante Hotel
Hotel Almirante
Hotel Almirante Cartagena Colombia
Hotel Almirante Colombia
Almirante Cartagena Colombia
Almirante Colombia
Almirante Cartagena Colombia
Hotel Almirante Cartagena Colombia
Hotel Almirante Cartagena - Colombia Hotel
Hotel Almirante Cartagena - Colombia Cartagena
Hotel Almirante Cartagena - Colombia Hotel Cartagena

Frequently asked questions

Does Hotel Almirante Cartagena - Colombia have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Hotel Almirante Cartagena - Colombia pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Almirante Cartagena - Colombia?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Almirante Cartagena - Colombia?

Check-in start time: 3 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Almirante Cartagena - Colombia?

Check-out is at noon.

Does Hotel Almirante Cartagena - Colombia provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 80000 per vehicle applies.

Where is Hotel Almirante Cartagena - Colombia located?

Located in Bocagrande, this beachfront hotel is connected to the convention center and within a 15-minute walk of Bocagrande Beach and Castillo Grande Beach. Clock Tower and Plaza de San Pedro Claver are also within 3 mi (5 km).

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Hotel Almirante Cartagena - Colombia Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 493 out of 1002 reviews
Rating 8 - Good. 283 out of 1002 reviews
Rating 6 - Okay. 132 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Jul 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 3 nights in Aug 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centric, safe, close to restaurants.. good staff and good service.
Stayed 4 nights in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
We felt safe and well treated in this beautiful hotel.
Stayed 7 nights in Jun 2025

10/10 Excellent

Yuliannys

Liked: Cleanliness, amenities, property conditions & facilities
Amazing services, hotel loved it
Stayed 9 nights in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Hotel. Super clean, nice people. We enjoyed it very much.
Stayed 1 night in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, and very safe
Stayed 8 nights in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff
Stayed 5 nights in Jul 2025

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacuzzi walls needs cleaning. Breakfast was very good
Stayed 3 nights in Jul 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That they didnt include any meal and others service in the package
Stayed 2 nights in Aug 2025

8/10 Good

Yuly

Liked: Cleanliness, amenities, property conditions & facilities
Area was nice, checking in could improve. They also make you check out which could take anywhere from 20-40 mins. A bit inconvenient when you have to catch a fly. They also asked you every time if you’re staying there when you get back into the property. Lower level pool for the kids was close. Last time I was there, pool was also close. I wish they let you Know before you book
Stayed 4 nights in Aug 2025

2/10 Terrible

Shaun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not get the room I paid for. AC did not work. Pool closed for some of the day for construction..
Stayed 7 nights in Aug 2025

10/10 Excellent

Raadiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for my birthday and the staff was amazing!
Stayed 4 nights in Mar 2025

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service
Gteat
Stayed 3 nights in Jul 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, great facility , located across from the best beach , most of the staff spoke English. Highly recommend
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel.

Excellent hotel. Staff was very courteous and efficient. Well located as well. Would stay there again.
Stayed 8 nights in Mar 2025

10/10 Excellent

PRISCILA

Liked: Cleanliness, amenities, property conditions & facilities
Clean, beautiful, excellent ubication.Breakfast included and delicious. They gave to my father a dessert for his birthday.
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked in everyone was very attentive. Jesus in front desk provided great customer service and was able to answer all our question's. The lady that clean our room did a great job.
Stayed 7 nights in Apr 2025

8/10 Good

Melanie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The stay was good. The rooms are clean and equipped with everything you need. Breakfast is very delicious, and the hotel’s location is great. However, the pool staff was repeatedly unfriendly, and we were never asked if we wanted anything else.
Stayed 4 nights in Apr 2025

6/10 Okay

Julius

Disliked: Staff & service
Lost power during visit . Extra charges unexpected
Stayed 3 nights in Jun 2025

2/10 Terrible

Ana

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs to be renovated ASAP and the service is not that good. It was not a good experience in this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and the pool was warm close to the beach
Stayed 4 nights in Jan 2025

6/10 Okay

Kenneth

Liked: Cleanliness
The breakfast was cold and the internet was spotty. The hot water had to run for five minutes to get hot. The massage was good. The location, directly across from my beach is the reason you will pay what you pay. This place was not worth what we paid,
Stayed 4 nights in Jun 2025

4/10 Poor

Carmen

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This hotel is very outdated in the rooms. In the lobby and common areas beautiful. The rooms are absolutely old and definitely need a gut and rebuild. This is not a 4 or 5 star hotel this should be labeled as a 2 star hotel. Staff were nice and very pleasant. Everything closes at 10PM so there goes your night life in Cartagena unless you know the spots to go to. Also the min you step outside there vendors begging for money. Bed was alright anything else very very old especially the bathroom that's constantly painted over or chipping paint and the curtains are yellow! The windows are so dirty you can barely see the views and in the pool they have a caution tape because rocks fall from the updaters balcony on the kiddy side of the pool.
Stayed 4 nights in Jun 2025