"Title: Great Location and Views, but Housekeeping Needs Improvement
I read many reviews before booking and, after my stay, would rate the experience slightly above average.
The location, views from the room, and in-room facilities were excellent. However, I recommend avoiding the cheapest studio room—it feels like part of a suite that’s been sectioned off, offers no outside view, and faces the hallway.
I stayed in a suite, but the washing machine was shared with the adjoining studio. The room was clean, but furniture showed wear, and kitchenware, though looking clean, had burnt residue and needed rewashing.
Staff were friendly and handled a cleaning issue politely, but housekeeping was the main concern. My first glass was cloudy, the frying pan and oven tray had heavy burnt residue, and one day I returned to find cabinet doors left open and the dish towel on the floor. During my nine-day stay, the floor was never vacuumed, so I did it myself.
For a short stay without much cooking, this hotel is excellent for its views, facilities, and comfortable beds. For longer stays, be ready to do extra cleaning.
If privacy matters, choose 130 Frankton over the main 100 Frankton building. The main building’s shades are see-through at night, while 130 Frankton offers much better privacy.
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