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Eichardt's Private Hotel

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Luxury
5.0 star property
9.4

Exceptional

Lakefront lodge in Queenstown City

Overlooking a shimmering lake in the city center, this lodge blends alpine luxury with waterfront tranquility. Guests enjoy complimentary breakfast before heading to nearby slopes. After adventurous days, the sophisticated bar serves drinks while the restaurant prepares local cuisine.

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ￥140,889
￥162,022 total
includes taxes & fees
May 5 - May 6

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Heritage Suite

Heritage Suite | Premium bedding, pillowtop beds, free minibar items, desk

Heritage Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Lake View Suite

Lake View Suite | Premium bedding, pillowtop beds, free minibar items, desk

Lake View Suite

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for The Residence by Eichardt's

The Residence by Eichardt's | Mountain view

The Residence by Eichardt's

  • Lake view
  • 160 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for The Penthouse

The Penthouse | Terrace/patio

The Penthouse

  • Lake view
  • 241 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for The Gold Vault Suite

The Gold Vault Suite | Premium bedding, pillowtop beds, free minibar items, desk

The Gold Vault Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Earl St by Eichardt's

Earl St by Eichardt's | Premium bedding, pillowtop beds, free minibar items, desk

Earl St by Eichardt's

  • Lake view
  • 8 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Located in Queenstown City Centre, a neighborhood in Queenstown, Eichardt's Private Hotel is in the entertainment district and on a lake. Williams Cottage and St Josephs Parish are local landmarks, and some of the area's attractions include Underwater Observatory and Queenstown Mini Golf. Queenstown Gardens and Kiwi Park are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and ice skating. Visit our Queenstown travel guide
View more Lodges in Queenstown
Map
9348, Queenstown, 2 Marine Parade

What's nearby

  • Queenstown Beach
    Queenstown Beach
    1 min walk - 0.1 km
  • Landscape of Queenstown, New Zealand
    Queenstown Mall
    2 min walk - 0.2 km
  • TSS Earnslaw Steamship
    TSS Earnslaw Steamship
    3 min walk - 0.3 km
  • Kiwi Park
    Kiwi Park
    6 min walk - 0.6 km
  • Skyline Queenstown
    Skyline Queenstown
    8 min walk - 0.7 km

Getting around

  • Queenstown Intl. Airport (ZQN)
    14 min drive

Restaurants

  • Patagonia Chocolates
    1 min walk
  • Botswana Butchery
    3 min walk
  • Yonder
    2 min walk
  • @Thai Restaurant Q'town
    2 min walk
  • Erik's Fish and Chips
    3 min walk

About this property

Eichardt's Private Hotel

Luxury lodge located in Queenstown City Centre
You can look forward to free full breakfast, dry cleaning/laundry services, and a bar at Eichardt's Private Hotel. Skiers and snowboarders can spend time on the slopes at this lodge offering a ski shuttle and ski storage. Treat yourself to a massage or other spa services. The on-site local cuisine restaurant, Eichardts Bar, offers lunch and dinner. Enjoy the gym, as well as activities like boat tours. In addition to a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking and valet parking
  • Limo/town car service, a front-desk safe, and a 24-hour front desk
  • Concierge services, tour/ticket assistance, and multilingual staff
Room features
All guestrooms at Eichardt's Private Hotel include comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and minibars (stocked with some free items).
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and pillowtop mattresses
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • 43-inch flat-screen TVs with cable channels and DVD players
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ski shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Eichardts Bar
  • The Grille

Things to do

  • Boat tours
  • Gym
  • Helicopter/airplane tours
  • Private wine tours
  • Ski storage

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • On a lake
  • Outdoor furniture

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (36 inch wide door)
  • Handrails in stairways (35 inches high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1876
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • DVD player
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 550.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: NZD 260 per room (one-way)
  • Rollaway bed fee: NZD 550.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Eichardt's
Eichardt's Hotel
Eichardt's Private
Eichardt's Private Hotel
Eichardt's Private Hotel Queenstown
Eichardt's Private Queenstown
Eichardts Private Queenstown
Eichardt's Private Hotel Lodge
Eichardt's Private Hotel Queenstown
Eichardt's Private Hotel Lodge Queenstown

Frequently asked questions

Is Eichardt's Private Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Eichardt's Private Hotel?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at Eichardt's Private Hotel on May 5, 2026 start from ￥140,889, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Eichardt's Private Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Eichardt's Private Hotel?

Check-out is at 11 AM.

Does Eichardt's Private Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of NZD 260 per room applies.

Where is Eichardt's Private Hotel located?

Located near the slopes, this Queenstown City Centre lodge is in the city center and within a 5-minute walk of Queenstown Beach, Queenstown Mall, and Cookie Time Cookie Bar. TSS Earnslaw Steamship and Lake Wakatipu are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Eichardt's Private Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

10

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 61 out of 75 reviews
Rating 8 - Good. 9 out of 75 reviews
Rating 6 - Okay. 2 out of 75 reviews
Rating 4 - Poor. 2 out of 75 reviews
Rating 2 - Terrible. 1 out of 75 reviews

Reviews

Verified

10/10 Excellent

jitendra

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and great staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Waterfront and views were spectacular
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

weiping

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location!
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding service, gorgeous property, and heavenly room. Strongly recommend!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Accommodations!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st class in every category. Friendly,young engaged staff. Just amazing all round.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect - this is the place to stay!

Wow, what a lovely hotel! The location couldn’t be beat - we walked everywhere with the gorgeous lake in front, the gardens to the left, surrounded by shops and restaurants. The free valet parking was easy to use, but we really didn’t need a car. The hotel itself is historic but comfortably luxurious with high ceilings and oozing character. We enjoyed the lovely parlor, which is a living room open to the small cadre of guests staying at any particular time. We met some other families during the evening drinks and canapés, which were Included in our stay, and I used the space for some work video conferences during the morning hours, when I did not want to disturb my family sleeping in our room. Overall, Eichardt’s was warm and comfortable. Service was outstanding and we didn’t want to leave. The main picture on the hotels.com Website shows a hot tub, which is belongs to the penthouse room and isn’t open to anyone else. A bit misleading since you don’t need your swimsuit, but everything else here was phenomenal. We will be back!
Shared Parlor
Restaurant
View from the restaurant
Room 2
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect - this is the place to stay!

Wow, what a lovely hotel! The location couldn’t be beat - we walked everywhere with the gorgeous lake in front, the gardens to the left, surrounded by shops and restaurants. The free valet parking was easy to use, but we really didn’t need a car. The hotel itself is historic but comfortably luxurious with high ceilings and oozing character. We enjoyed the lovely parlor, which is a living room open to the small cadre of guests staying at any particular time (there are only 5 rooms in the main building). We met some other families during the evening drinks and canapés, which were Included in our stay, and I used the space for some work video conferences during the morning hours, when I did not want to disturb my family sleeping in our room. Overall, Eichardt’s was warm and comfortable. Service was outstanding and we didn’t want to leave. The main picture on the hotels.com Website shows a hot tub, which is belongs to the penthouse room and isn’t open to anyone else. A bit misleading since you don’t need your swimsuit, but everything else here was phenomenal. We will be back!
Shared Parlor
Restaurant
View from the restaurant
Room 2
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

YUIKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
市街地の中心部にあり、観光に非常に便利。目の前が湖で、景観も良い。スタッフは常に我々ゲストを気にかけてくれ、快適な滞在だった。
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Liv J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like tgat it was a small but still luxiourious. Very frindly staff that made you feel welcome the moment you set foot onside inside the front door.
Stayed 2 nights in Mar 2022
Verified

4/10 Poor

Pei-Yi

Liked: Cleanliness, room comfort

Location is good but facilities need to be upgarde

I was staying for 2 nights , the secobd night , There were some problems. 1:The light bulbs were flickering randomly in the living room, need to turn off and on for few times. 2 : I wanted to take a bath, but I wasn't sure if the blue bottle is for the bath. The receptionist came to see it, but he was not very sure as well and told me better not to use it, so i couldn't take a bath , and the next day , when I checked out , they told me oh yes it's for bath :( Feel very disappointed about that, their stuff need to be trained properly. 3: when I was in a shower , the water wasn't hot , it was warm and getting colder and colder , I could only finished the shower quickly, basically I finished my shower in cold-warm water. It was a cold night. And when we called the receptionist ,he apologized for that and couldn't do anything for us ,only can respond to the maintenance team on the next day. It was a very bad experience for the last night , especially for this high-grade hotel , NZD$920 for a night , I think it didn't worth it ,facilitates need to be upgarde
The stuff wasn't sure about if this is for bath
Stayed 2 nights in Sep 2020
Verified

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and overall beautiful property.
Stayed 3 nights in Jun 2020
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning view, well appointed rooms, friendly and accommodating staff
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So good, we booked another night!

We stayed the night here to break up our camper van experience around the South Island. It was such a fantastic night stay, we booked another night! Beautiful hotel, excellent friendly service. Wonderful views! Would seek this hotel out again without a doubt.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in superb central Queenstown location. Hotel facilities were superb and the staff we all delightful.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Liked the room decor and location. Didn't like the oonst, oonst bass beat of the nightclub directly outside the bedroom window.
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eichardt's was delightful. The team were fabulous; they were welcoming and easy to deal with. It could only have been better if they managed to work out how to make it snow on request!! We look forward to visiting again soon.
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Elegance!

This hotel was amazing: the decor, amenities, location, staff, and added benefits made our stay in Queenstown!
Stayed 4 nights in Jul 2019
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and generally well appointed room . Unfortunately there was a strange plumbing odor which detracted . Also breakfast wait service was disengaged
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Lori

Liked: Cleanliness, room comfort
Upon arrival at Eichardt's Private Hotel (the entrance and lobby were very hard to find!), we were greeted by a nice man we weren't sure was the concierge, guest manager, or bellman. After informing us that our car was parked in the wrong location, he grabbed a luggage cart and came out to unload our luggage which he proceeded to wheel down the street to our lakefront apartment. In hindsight, he may have suggested that we walk down together to view the room and that he would deliver the luggage later. He gave a thorough review of the room amenities but explained nothing about the property itself, restaurant hours, fitness options, etc. At one point during our stay the wrong car was brought to us when we requested ours. Overall, the staff seemed to not be coordinated and no one seemed in charge nor committed to excellent service befitting a property commanding that price. Also, our room was 'tired'. The grout in the bathroom was dirty (a good bleaching would help!), the rug in the living room was frayed, and the upholstery was worn. We also noticed a large boat at the dock with the hotel name on it. Was that a service or tour option we could have taken advantage of?
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, excellent location. Had a few difficulties with room which were resolved by the attentive staff. Only negative was the limited breakfast menu which had very few of the standard breakfast items (cereals, eggs, bacon, sausages).
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent hotel with great service and food. Rooms were clean and very spacious with balcony and excellent breakfast and service
Stayed 1 night in Dec 2018
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Disappointing: Room without any windows!

Disappointing to be given a room that did not have any windows! A bit cheeky for a so-called 5 star hotel, as it felt quite claustrophobic. A mention of this at booking would have been appreciated. In addition, soundproofing was terrible - our room was next to a kitchen, and all sounds were clearly audible, from conversations, to the radio, pots and pans and more. We left feedback in the room on the hotel's feedback form as we were checking out very early and couldn't address it in person. No one has been in touch since. Shame to be let down by what should not have been offered as a room without warning. In contrast, staff and service are really great, and location is unrivalled. Overall, the feeling of the place is a bit like a B&B, rather than a hotel, it's main income source looks like the bar and restaurant.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Sue

the hotel stay was superb. Luxurious suite of rooms, excellent food and great staff.
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Maealiuaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantabulous

The most amazing experience ever. Service was phenomenal, food was awesome.
Stayed 5 nights in Sep 2018