Find hotels near Mystery Spot, Santa Cruz from ￥11,621

"The tub had mold in the grout, and ants were crawling around the bathroom sink and bathroom floor. "

"Everyone working at Vallet was friendly and welcoming. Pool run out towels regularly. Breakfast wasnt bad. Would have been nice to have more tables available. Front desk staff were not as friendly as vallet. Rooms were clean. Very family friendly. "

"This is the second time in a year that the hotel has been in ‘renovation’ — to move me away from the sounds of workers I was given a room by a fast food restaurant that has a diesel truck deliver product at 1 am. I asked specifically for poly pillows in my room since I’m allergic to feathers and yep— there were feather pillows on the bed. These may be little’ things, but why ask if there are needs in advance that aren’t followed? And why place me directly next to a noisier area? I find it hard to believe that the workers and front desk doesn’t know which rooms are quietest. Very disappointing! "

"The WiFi was weak and we were located right by the office. The hotel is located on a busy street and so there was a lot of noise from traffic and screaming homeless people during the night. Overall, though it was a nice hotel for the price."

"Hotel was great, staff was very helpful. Only thing that I wish I knew was that the entire area closes early between 8:30-9pm. Hard to find anything open in area after that time. "

"Nice hotel overall, but the service did not match the experience. The staff came across as unfriendly unless concerns were raised directly, otherwise, issues seemed to go unaddressed. At the bar, Mitch appeared to be having a difficult day, handling items roughly and creating an uncomfortable atmosphere for guests at the bar. When this was brought to a manager’s attention, the response was dismissive, and there was no follow-up to ensure the situation improved. Hospitality should prioritize guest experience and professionalism, and unfortunately, that was lacking during this visit."

"Pool, views and easy beach/boardwalk access. Love it. Rooms clean and comfortable. "

"Great location, clean room"

"Location was amazing. The staff were fantastic. Our big issue was the a/c didn’t work properly. Room felt hot and stuffy. It made it difficult to sleep."