Search Inns in Matsuda

I really enjoyed the welcoming front office staff. They were very friendly and helpful. The room was very clean and spacious and unfortunately they were out of nonsmoking rooms so we had to book a smoking room We wish there were more nonsmoking rooms available. But everything else was amazing. We will definitely stay there again and recommend this hotel to our friends.

Nice staff, room smells like mold. Had to request to change room twice, nice hot springs. Breakfast is ok.

Amazing Hotel! Simply perfect! The best hotel we stayed in Japan! Highly recommend it ! Staff, our room, amenities and dinning options were perfect!

The hotel was luxury at its finest. The staff was very helpful always always nice. We felt comfortable and never felt like the staff was judging us or trying to make things difficult. Our room was shaking with our own private onsen. That was amazing and a well deserved break in between our Tokyo vacation to just relax.

Great view of Mt.Fuji.

Clean,spacious, free bar, helpful staff and the pickup and dropping off at the station. The information about the pick up was not clear in their email and we hsppenef to go to the information center near the station and the kind lady their called the hotel for us. The private mineral bath felt like s hot tub.

Very modern with great view of Mt. Fuji. I loved the low-oxygen exercise room.

Fantastic selection at buffet breakfast . Wonderful Onsen

Looking over Lake Ashi this property was clean and well maintained. The private onsen was beautiful and relaxing. The room was clean and spacious.

I loved this hotel, wish I could stay longer. Lovely common areas to relax both indoors and outdoors, free drinks and snacks, alcoholic at night, as well as a lovely array of desserts in the evening. Everyone walking around in their yukatas provided by the hotel gives a very relaxing vibe. I enjoyed both the communal (had it to myself) and private onsens. It was nice that the private pnsen had a window to see nature outside. The outdoor terrace with footbath was also lovely, with...

Good

Serene and beautiful. The food was delicious…each presentation a work of art. To be able to go to the dining for breakfast and for dinner in the pajamas, that were provided fresh each day, was a treat and added to the R & R. The hot springs soaking tub on the balcony of our room was pure heaven.

Deceptive from the outside / front. Simple beauty, great staff, and an over the top room. We want to go back!!!

A beautiful property on Lake Ashinoko with stunning views of Mt Fuji. Extremely close to the rope-way that takes you up to the shrine on the mountain with even more breathtaking views. Lovely rooms, helpful staff. Dining options are limited to the hotel as it is too remote to get anywhere else. Nice outdoor onsen

Better than expected, spacious room, good buffet breakfast, pleasant staff. Walkable (30 minutes) to the hot springs (Onsen) near the Premium outlet shops which is a must do, together with a massage package which was a once in a lifetime experience for me. Unfortunately, did not see Mt. Fuji during my stay as the weather was cloudy. I stayed for 2 nights before heading to Osaka from Gotemba station.

In-room onsen was amazing. Had to rinse it off first though because it looked pretty worn and had leaves and a few insects in it. No issues though. Felt amazing in the onsen. Way better than having to use the public one and had a great outdoor view of Mt Fuji in the background. Outdoor shower had way better pressure than bathroom shower.