「Our second stay in your hotel. Our room is always clean and the breakfast is great.
I called ahead to try and get my reservation put on to my Bonvoy app. I was assured that even though I booked through Expedia, they would put it on there, just wouldn’t have points. That’s fine. I don’t care about the points, but I do care about checking and checking out with my app and using my electronic key which I cannot do if you don’t put my reservation on the app.
Also, the hotel did not pay attention...
「Our second stay in your hotel. Our room is always clean and the breakfast is great.
I called ahead to try and get my reservation put on to my Bonvoy app. I was assured that even though I booked through Expedia, they would put it on there, just wouldn’t have points. That’s fine. I don’t care about the points, but I do care about checking and checking out with my app and using my electronic key which I cannot do if you don’t put my reservation on the app.
Also, the hotel did not pay attention...
David