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"Wonderful front desk"

"Advertised as smoke free and our room smelled so badly of cigarette smoke that we requested to move rooms. They offered to "spray" air freshener, we declined and after waiting 2 hours, they offered a new room. Hotels.com CS basically said we are out of luck and get a refund, with no back up stay for a family of 5. The weight room had NO weights. They didn't service our room and the crowd was outside of the hotel yelling until 2am, almost nightly. Advertised full kitchen but lacked any proper pots, pans, etc. Stained floors, couches, bedding. We all hit our shin on the oversized bed in the tiny bedroom. No pool towels or beach towels provided. Nice beach and outdoor pool, our beach view was the parking garage, unfortunately. The parking garage is horrible and narrow. "

"Several of the pools ended up being closed due to being very dirty breakfast area always overcrowded rooms were pretty nice, but bedrooms are at the front of the room. All you heard was door, slamming people talking even up till midnight."

"Very friendly staff. Very clean"

"Had a great time. Property was beautiful. Staff amazing overall. Downfalls - bed mattress was failing and very uncomfortable and guest services/housekeeping was unresponsive. Also, no iron in room or a place to hang any clothing. Food was wonderful, pool areas and grounds were wonderful and safe! Would return again."

"We had fun…. Just be aware when the day two queen it could be a Murphy bed and one queen. It was good but misleading. "

"Friendly staff. Excellent location. "

"Clean room. Pool was nice."

"All the pools were super clean and well taken care of. Access was great. Beach right out back! Rooms were spotless and very cozy. Staff was super friendly. We enjoyed our week staying here and will definitely stay here again. "