Search Lodges in Leona Vicario

"Overall the experience was acceptable. There were a few issues that need to be addressed. 1) Useless Beach : the sargassum sea weed made the beach unappealing for most of the 9-day stay. The water was too shallow and rocky to swim in. The water perimeter was too close to the beach and if you crossed the line, the lifeguards would whistle even if the water is only at waist-level. 2) Lack of Activities : there were no activities passed 10 pm. I felt like there was a curfew going on. 3) Staff : the staff was decent however their effort was clearly based on tips. If you don't tip, they will do anything to avoid serving you. 4) Inadequate wifi: the wifi was spotty and only worked if you were next to the router. Clearly there are repeaters on each building but they weren't up to task. 5) Restaurant Differentiation : the premise offered many a-la-carte restaurants however the quality was only marginally better than the buffet. In most cases the buffet was a better choice than the restaurants. "

"Was good."

"Staff were all exceptional. Particularly Francisco, Enrique, Maria, Vanessa & Francis. Room & pool area very clean and nice. Food at buffet was...buffet food. Meh. Large selection, always about the same. Some items would get hard (had to saw through a crepe with a steak knife) but about what you'd expect at buffett. This place is beautifully expansive but there are some trip hazzards (sunken bricks etc) on the main walkway leading from lobby area to rooms. I was able to get 15,000 steps/day without trying. Great for me but older people & those that may have mobility issues should be aware. Didn't see any monkeys except a little one that had a tight collar and leash that a man brought around the pool area to sell selfies with. It was quite disturbing. Large selection of pools, active and quiet. Very nicely kept. Lots of wildlife, especially coati & deer everywhere. "

"Absolutely beautiful property, loved the walk from the main square to the beach. Beach was great, the option of an ocean swim to a pool swim was perfect! Pools were clean and very nice. Rooms were beautiful, so spacious and well kept. "

"Very good overall experience and the kids loved it!"

"Our greeting was pleasant and cordial, and we were able to use our room a bit early. Room was clean, and sufficiently stocked to meet our needs. The pool was clean and the area monitored regularly by staff. "

"Haven is a beautiful all-inclusive, adult-only resort situated away from the main hotel district of Cancun in a quiet, secluded area that is less than 30 minutes south of the airport. The resort is large and has plenty to do for everyone with a beautiful, clean beach front and several pools with daily activities from morning to evening. The staff is amazing, very helpful, accommodating and polite. The restaurants offer a well-rounded selection of food for any appetite and are all above average for quality. We did take advantage of the spa, which was very nice but overpriced. The only negative I have is the hotel lacks on maintenance, it is about 10-years old and is showing signs of some wear but nothing that would keep me from going back. Also, the bath towels could use an upgrade as they were rough. All in all, it is a beautiful resort with an amazing staff!"

"Clean room"

"Yes clean room and staff"