「Upon arrival the room was not clean at all. In the bathroom there were, amongst others, a lot of hairs in the shower drain area. When you shower, a lot of water comes on the toilet. No mirrow in the room or shower.
The swimming pool is a municipal swimming pool open for everybody. One 100 meter pool with warm water, so not suitable for professional swim training. Between the swimming pool and the room is a childrens swimming pool with a lot of noise, mainly from music. The view on the...
"We had a truly wonderful stay at Sheraton Bali Kuta Resort.
The housekeeping staff created beautiful towel art such as swans and other figures with kind messages on the bed — so amazing that we wanted to take photos to remember them!
At check-in, Mr. Oka, who speaks fluent Japanese, was very kind and helpful.
Every staff member we met — at the second-floor restaurant, by the pool, or even in the corridor — greeted us with warm smiles and made us feel so comfortable.
This stay gave us such special memories, and we would love to stay here again when we visit Bali in the future.
Thank you very much for the wonderful hospitality. We look forward to visiting again in the near future!"