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"clean comfortable room pillows to thick for me staff excellent"

"Happy with everything. Especially location. Staff were great. Happy to know we could return with our dogs next time!"

"My wife and I had booked 2suites 1 for her mom the other for us When I booked I made notes that it was a special 90 th Birthday for my wife’s mother And maybe a acknowledgment in rm would been a nice jester…but nothing at all :( We choose Victoria from Vancouver because it was close and a little weekend getaway It would have been nice if the management would have even offered a cup of tea you know what I mean …not everyone bless to be on this planet for so many years My wife and I we travelled on special life moments we always been acknowledged in kindness I mention to the host at the restaurant About her not having any hotel greetings for her birthday any acknowledgment He did offer a coupon for ice cream sorbet …lol she’s a diebetic lol well thanks for the option …ok Im not one too carry on ! That day has passed and I know this place need to step up in personal touches and greetings especially when you book and let them know ahead I hope when and if I turn 90 I will be acknowledged..even on a tv screen of the chosen hotel "

"Staff are friendly room is clean"

"Our stay was wonderful and loved the view and convenience "

"It was great"

"The staff went over and above to welcome us. Room was lovely and scenic. Resturant made great breakfast."

"Loved this historical gem! "

"Wonderfully appointed rooms and a central location. I’ll definitely stay there again when I’m back in town."