サンタ クルーズ ダウンタウン ホテル

「シャワーしか無いし、隣の家の改修の音が朝早くからうるさいし、朝食の内容がシリアルとヨーグルト、オレンジジュースとコーヒー程度で貧弱。オススメはできません」

「The lodge was in the mountains about a mile from Ben Lomond. They had several options for eating and drinking, just not in the same location. Restaurant staff were very friendly & helpful. We had a coffee machine but no cups- it was easier & tastier to just buy their coffee. The WiFi information was non existent, even though they gave a log in code we never got connection. That’s not always a bad thing but good to share with others.」

「Hotel was clean. Staff very friendly. Very satisfied with my stay here.」

「Never got my room because they overbooked and staff not welling to help.」

「Room was not cleaned well, towels need to be replaced, old dirty stained, bed was uncomfortable other guests were very loud at all hours during our stay. WiFi signal was poor and could not watch movie selection. Overly priced even for holiday weekend. Will not plan to stay here again.」

「Didn’t know that Ice is only on the 2nd floor and wasn’t told at the check in until searching during the evening. Parking was safe, but did cost $25 and wasn’t listed online or else could have considered that price with other hotels. Overall the staff was nice and attentive. I’d stay there again.」

「If possible, provision of more amenities!」

「普通のモーテルだが十分に綺麗。」

「Very convenient to access the Ramsay Park Family Center and shopping stores(e.g. Target). My children enjoyed pool there. The hotel's employees were so kind and helpful when we had some troubles in the trip. I recommend this hotel to my friends. I want to to use this hotel again.」

「Very nice staff! Convenient location.」

「This is a good place to stay. the room was clean and functional. On the negative side, you have to bring bottled water. There is none in the room. Providing just two bottles of water would be welcome. Also, the TV was annoyingly small.」

「スタッフの対応が100点満点でした。」

「Not clean, has strange and dense smell. WiFi is slow, unstable , and sometimes inaccessible.」

「Nice hotel. Not technically in the heart of Los Gatos which was a bummer because it’s about a 15-20 minute walk into town. Hotel lobby was nice and clean, but after 3 nights our room was never cleaned. No new towels and no garbage taken out even though they said at check in we’d have housekeeping every other day. Other than that the price was fair, friendly staff and excellent free daily breakfast with strong coffee. We won’t stay here again because the location is not ideal without a car, but...

「廊下も客室も洗剤の香りでいっぱいでした。 部屋はほぼ完全に遮光もでき、夜でもすべての照明を点灯すれば割と明るく良かったです。 幹線道路沿いのため、一晩中車道の音は遮ることはできませんが、ある程度遮音されているように感じ、音でよく起きてしまう私でもほとんど中途覚醒しませんでした。 シャワーもコンディショナーまであり充分快適でした。 ラッコグッズをはじめとしたお土産もある程度あって良かったです。」

「Great convenient location for boardwalk activities. It felt safe and clean.」

「The breakfast was replenished the first morning. I think someone have to ask the second morning. The hot tub has awesome jets, but it could stand to be a little hotter. The staff was friendly and helpful overall. However, the cleaning staff did not replenish the shower gel, nor the bag for the ice bucket. Lastly, the parking lot is really tight - they should consider how they might expand it.」