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"Very clean & hotel staff were very friendly. The location was great!"

"Location for a Ball Game is perfect! Room was unclean and the property is understaffed. "

"Front staff desk was friendly. Pool is gross, not enough seating and always out of towels. Evening guest reception was odd but a nice gesture. Bartender very friendly. Breakfast selection was great! Employee at breakfast buffet scolded us for taking a long time (we did not take long, we were getting plates for 2 adults+3 kids). Valet took an hour to get our car - we used the text system and the valet desk said they didn't even have our car in the queue when we asked how much longer. He put us up next, but what the heck? Room size was excellent. "

"The staff was very helpful and nice ! My stay was ok. The bathroom was not cleaned properly as there was a lot of hair on the floor and a few in the shower. The air quality of the room was very muggy. The gym was very nice with new equipment. "

"The room was gorgeous and very spacious, and the staff were incredibly kind and helpful! Plus the location is incredibly convenient, as it’s within walking distance from several concert venues and great restaurants. "

"Location is great, rooms can use a refresh. Overall clean despite being a bit worn. Breakfast, popcorn and soda machine adds a nice touch. Staff was helpful and friendly."

"Staff was overall disappointing. Limited help not friendly and no smiles. WIFI worst experience. Breakfast OK but they served green bananas. Elevator so slow i walked down from 6"

"FIrst off, call before you book! To: 1) Confirm all three of their elevators are actually working. During the trip, one was out of order the entire time. The second one, intermittenly down. The wait was consistently 15-20min. 2) Ask if they have ongoing events. The Masons event went into the weekend, followed by another that they failed to mention when we asked. The staff, depending on who you interacted with, was night and day. Either curt with you - the fromt desk - or actually kind and hospitable - very few people. The positive things, well, they were dwarfed by the disappointment. The last morning, we called at 7:30am and asked for a later checkout. Response: You can do 12pm. Then she abruptly ended the call. At 11am, a knock at the door saying it was checkout time. 11:30am, same thing. 11:45, another knock. Not soon after, a phone call from the front desk - the same rude staff member - stating "checkout was at 11am, you should have left already." When we tried to explain we talked to her earlier this morning, she said "there's no record of that here, so it wasn't approved." Then, another abrupt end to the call. Look elsewhere if you're hoping for a great experience. "

"Friendly staff. Clean room. Located within walking distance to shopping and dining. Stayed here for a baseball game and it’s walkable to a Metro station. Would stay here again."