セントルイスの駐車場のあるホテル

「シャトルバスはなかなか来ない」

「Great」

「Every thing’s was nice and clean and I saying thanks for stuff」

「I booked my wife into a handicapped room because she cannot use the toilet or bath without having a handicapped accessible bathroom. When she went to go to the bathroom, the toilet was not flushing toilet paper, or any bodily waste. When we asked the front desk for assistance the person said she would get someone to fix it. We waited 3 hours and no one ever came. When we called the front desk again, the person told us there was no maintenance person available untill the next day. She...

「The toilet was broken in 1st room. 2nd room had no towels. Went to the pool, no towels either. Cable TV guide didn't match the channel #s. The staff was very nice and helpful, but there seemed to be many things that could have been avoided with better leadership and intention on creating a great experience.」