ユーレカの格安ホテル

「Staff was nice overall. Room wasn’t great. 」

「The blankets felt more like curtains, heavy, rigid and not soft and pillows were half the size of those literally anyplace else so sleeping became a chore. Furniture was run down with cracks in the mirror and staples popping out of the stand the TV sat on. No amount of tidying up can fix how run down this place is. You get what you pay for. Next time, I'm picking the big Holiday Inn instead.」

「While staying at the heritage inn, the first thing I noticed was that the room phones did not work. I then called the front desk from my cell phone and watched no one answer the phone. I didn’t get my room cleaned or received fresh towels at all and had to walk to the front desk for more toilet paper. Then the pool was ice cold each day and no one came to assist in making the experience better. 」

「スタッフの対応がとても素晴らしい。空港シャトルバスを呼ぶ際、英語が苦手な私の電話にも親切に対応して頂き、気持ちよく迎えに来てくれました。空港へはチェックアウト時に申し出れば送ってくれます。 また泊まりたいです。」

「This hotel was an unexpected surprise! We arrived about 5:00, just in time for dinner! The assortment of food was amazing! Next morning, breakfast was served , too! The rooms were very nice and comfortable… we will return!」

「I chose this hotel because of good reviews of its clean rooms and good breakfast. However it is not so. There was no person at the reception and a note is posted on the counter when I arrived. I could not have breakfast due to our early flight. I had told that fact one day before on the phone but they didn’t offer anything instead. Does it mean we should not believe reviews? Maybe I visited this hotel in a bad timing. Or the conditions and situation of American hotels have changed badly. 」