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"the hotel is well maintained and the facilities are good, the bar staff were very helpful Mohammad and Omar are assets to the company offering good customer service and help when needed good advised highly recommend these two staff members, i feel the food options could be improved by having more options range for drinks and snack food for Europe clientele which i am sure most would be happy to pay the extra costs for for more personal preferences, but apart from that very nice hotel and...

"Great place and people "

"Excellent hotel and staff. We plan on staying again. "

"Excellent Aqua Park, and the grounds are well kept. Restaurant does need a refresh as it does come across as dirty. Staff are excellent. "

"Exceptional staff and service "

"Staff were great and very hospitable we loved our stay"

"Very nice place and very kind staff and the food was excellent "

"Customer service food is not OK And Romes is not very clean and the bar in the room almost has nothing should has candy should has cookies specially for sweet room They were cheap the photo isn’t it excellent food I gave them 2 stars "

"Love this place I could go back."

"The hotels was good but there was internet issues and services was good too specially Ramy at reception "

"We had an amazing time at RIU Palace! I cannot recommend this hotel enough. The staff were amazing and they went over and beyond for my birthday. There were lots of dining options. Thank you for making our stay so wonderful. "

"Perfect location,delicious food,friendly staff."

"Very beautiful hotel with amazing helpful staff. I like to stay in different resorts when I travel but I will definitely go back to this one again. "