「First of all, I was truly impressed by how secure this hotel is. In Bali, there are many bikes and cars, and crossing the street can be difficult, but the hotel security staff kindly and cheerfully help guests cross the road. When vehicles enter the premises, they also carefully check around the car to ensure safety, which I found very reassuring.
At check-in, all the front desk staff welcomed us with warm smiles. Even though I don’t speak English well, they kindly used a translator device and...
「This place was great, we were upgraded to 3 bedroom. They offered free breakfast they bring to your villa each day. Laundry, service, massage table right in your villa. The projector will not work with USA streaming services and you cant get others unless you have local credit card. the jetted tub was also broken, after filling 1/3 full it would leak onto the floor and fill no higher. even with these problems still a great stay. 」
「Staffs are so friendly and kind. Pool with slider is so good for kids. Easy access to the pool and the beach. Lots of family guests with small kids from Europe, rather than Asian countries. 」
「The great value is its location. This hotel is just next of "Mal Bali Galeria". There is a small door secured by hotel room key near the hotel's swimming pool. Using this door, you can go parking lots of Mal Bali Galeria, very easily. This is amazing and great value to stay there for the last night in Bali.」
「The staff were extremely helpful & the rooms are huge. I had a lovely view of the pool & out to the sea. Walkable to local shops, beach & restaurants.」
「I recently stayed at Kayu Beach Villa and had a pleasant experience. As someone who doesn’t have high standards and just needs a place to stay, I was quite happy with my choice. The property looked good, and the owner was nice.
I don't spend much time in my room, so I found everything to be satisfactory for my needs. The accommodation provided a comfortable and suitable place for my stay.」
「The guesthouse is new, needed a portable charger outlet to charge has not been upadated. The staff are attentive, helpful and polite. The room is clean, spacious and comfortable. 」
"Staffs are so friendly and kind. Pool with slider is so good for kids. Easy access to the pool and the beach. Lots of family guests with small kids from Europe, rather than Asian countries. "
"First of all, I was truly impressed by how secure this hotel is. In Bali, there are many bikes and cars, and crossing the street can be difficult, but the hotel security staff kindly and cheerfully help guests cross the road. When vehicles enter the premises, they also carefully check around the car to ensure safety, which I found very reassuring.
At check-in, all the front desk staff welcomed us with warm smiles. Even though I don’t speak English well, they kindly used a translator device and guided us carefully all the way to our room, which was very helpful in such a large hotel.
The entire property, including the rooms, is extremely clean. There is also a pool, and I was impressed to see the staff cleaning leaves from the water every morning. The maintenance and cleaning of the grounds were also consistently well done.
There’s a beach just across from the hotel, and I really appreciated that we could enjoy both the pool and the beach with towel rentals available.
Above all, whenever we had any concerns, every staff member responded with a warm smile and a helpful attitude. As a mother traveling with a child, I was quite anxious at first, but thanks to the wonderful staff, we had a safe and truly enjoyable stay.
I especially want to thank Ms. Tiur, who helped us during check-in. Her beautiful smile and kind support, even using a translation device to communicate with someone like me who doesn’t speak English, really made me feel at ease. She continued to check in on u"
