「Like other Tru hotels - very comfortable
The area around it was not as safe - I had to get gas and homeless people approached me
As a visitor, I didn’t know which area was safe and which were not
」
「The breakfast staff the front desk staff and the transportation staff were excellent! However, the only drawback was room 326 room door would not close on its own after opening the door coming and going had to pull it or push it hard in order to close it. Other than that, I stay there again.」
「Overall it was a very good stay. Our only "complaint" was the paper thin walls. We could hear the person in the next room peeing in the toilet! And then the lid slammed! We are also not a fan of the open shower. Much prefer the shower and bath tub set up.
The staff were very polite and accomodating! And the hotel was very clean with a suitable breakfast bar. Cookies and popcorn in the evening were a nice touch too!」
「Really enjoyed our stay at this property with it's close proximity to public transit and nearby food options. Room prices were really reasonable. Our only complaint was that the we could easily hear the occupants of the room next door on the first night, and that the wall and bed's headboard would shake when the neighbors "exercised" late at night.」
「Check in was easy, our room was clean and it was close to public transportation which was convenient in getting to downtown Cleveland. Onsite dining and bar and valet parking was also very convenient. 」
「The area was quiet and the people at the front desk were nice and helpful. The rooms were clean and decent. I could tell they were remodeled and liked how it looked. 」
