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The Ritz-Carlton, Cleveland

5.0 star property
Luxury hotel with a restaurant connected to a shopping center in Cleveland

Choose dates to view prices

The Ritz-Carlton sits in downtown Cleveland offering travelers a luxurious base. Guests can enjoy meals at TURN Bar + Kitchen or relax in the garden space by the lobby fireplace. The property features a 24-hour gym, and visitors consistently mention the attentive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Gym
  • Pet friendly
  • Room service
  • 24/7 front desk
The current price is ￥65,993
￥77,542 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Fan
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Non Smoking

Premier Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Fan
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Fan
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Fan
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Fan
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Lake View

LED TV, Netflix, iPod dock, pay movies

Junior Suite, 1 Bedroom, Non Smoking, Lake View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Fan
  • 37 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Transfer Shower)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Mobility Accessible, Transfer Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Sofa bed
Fan
  • 61 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Fan
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Fan
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Fan
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Fan
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Fan
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Fan
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Fan
Blackout drapes/curtains
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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￥14,543 total
includes taxes & fees
Dec 14 - Dec 15
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About the neighborhood

Map
44113, OH, Cleveland, 1515 West Third Street

What's nearby

  • Tower City Center - 1 min walk - 0.1 km
  • JACK Cleveland Casino - 3 min walk - 0.3 km
  • Rocket Arena - 5 min walk - 0.5 km
  • Huntington Convention Center of Cleveland - 9 min walk - 0.8 km
  • Progressive Field - 10 min walk - 0.9 km

Getting around

  • Tower City-Public Square Station - 1 min walk
  • Cleveland Station - 2 min drive
  • Cleveland Hopkins International Airport (CLE) - 15 min drive

Restaurants

  • ‪Seven Chefs Buffet - ‬4 min walk
  • ‪Dunkin' - ‬1 min walk
  • ‪Hotel Cleveland Lounge Bar - ‬5 min walk
  • ‪The Library VIP Lounge - ‬4 min walk
  • ‪Kelly's Cajun Grill - ‬2 min walk

About this property

The Ritz-Carlton, Cleveland

Luxury hotel near Huntington Bank Field
Close to JACK Cleveland Casino and Rocket Arena, The Ritz-Carlton, Cleveland provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. Be sure to enjoy a meal at TURN Bar + Kitchen, the on-site restaurant. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a 24-hour gym and a business center.
Additional perks include:
  • Limo/town car service, cooked-to-order breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and free newspapers
  • Concierge services, coffee/tea in the lobby, and a front-desk safe
Room features
All 206 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Heating and fans
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with designer toiletries and tubs or showers
  • LED TVs with Netflix and premium channels
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

Similar properties

Front of property
Hilton Cleveland Downtown
  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,231 reviews
The price is ￥24,828
￥29,174 total
includes taxes & fees
Dec 5 - Dec 6
Hilton Cleveland Downtown

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 60 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 to 30 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • TURN Bar + Kitchen

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 204,514 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 14 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LED TV with premium cable/satellite channels
  • Netflix
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Ritz-Carlton
Ritz-Carlton Cleveland
Ritz-Carlton Hotel Cleveland
Ritz-Carlton Cleveland Hotel
Cleveland Ritz Carlton
The Ritz-Carlton Cleveland Hotel Cleveland
The Ritz-Carlton, Cleveland Ohio
Ritz Cleveland
The Ritz Carlton, Cleveland
The Ritz-Carlton, Cleveland Hotel
The Ritz-Carlton, Cleveland Cleveland
The Ritz-Carlton, Cleveland Hotel Cleveland

Frequently asked questions

Is The Ritz-Carlton, Cleveland pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Ritz-Carlton, Cleveland?

As of Nov 15, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Cleveland on Nov 23, 2025 start from ￥65,993, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for USD 60 per night.

What time is check-in at The Ritz-Carlton, Cleveland?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at The Ritz-Carlton, Cleveland?

Check-out is at 11:00 AM.

Where is The Ritz-Carlton, Cleveland located?

Located in Downtown Cleveland, this luxury hotel is within a 5-minute walk of Tower City Center and JACK Cleveland Casino. Rocket Arena and Progressive Field are also within 15 minutes. Tower City-Public Square Station is only a 2-minute walk and West 25th-Ohio City Station is 27 minutes.

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The Ritz-Carlton, Cleveland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 177 out of 271 reviews
Rating 8 - Good. 52 out of 271 reviews
Rating 6 - Okay. 23 out of 271 reviews
Rating 4 - Poor. 8 out of 271 reviews
Rating 2 - Terrible. 11 out of 271 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely fabulous and the staff was even better! Each and every person I encountered was so helpful, kind and courteous! Would definitely recommend!
Stayed 3 nights in Oct 2025

6/10 Okay

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property did not have the room type I reserved on Expedia
Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms and staff. Had a great bar and room service with great food
Stayed 4 nights in Mar 2024

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous and phenomenal staff.
Stayed 1 night in Nov 2022

10/10 Excellent

Timothy

Liked: Staff & service, property conditions & facilities
The staff was really nice and helpful, very clean and upscale dinning and atmosphere. The room was excellent!!
Stayed 2 nights in Oct 2024

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ritz Cle

Stayed at the Ritz Carlton Cleveland and took in the Cavs Warriors game. Fantastic place. All around.
Stayed 1 night in Nov 2023

2/10 Terrible

chris

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
AC in the room wasn’t working so the room got really hot
Stayed 1 night in Aug 2023

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

The people we encountered at the hotel were great...but I received many communications prior to coming and requested a crib in the room. I received confirmation that it was all set...and then the room did not have one. It seems like they might have been a little off or short staffed the night we were there. That said, everyone we encountered was extremely nice. The rooms are different than the pictures-smaller, different furniture. The bathroom is really beautiful.
Stayed 1 night in Jul 2022

10/10 Excellent

Samuel King

Liked: Cleanliness, staff & service, property conditions & facilities
Real nice!
Stayed 1 night in Jul 2025

10/10 Excellent

carlton

The staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The walk thru tunnel to see the Cavs
Stayed 3 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. We will be back
Stayed 1 night in Mar 2025

2/10 Terrible

Meghan

Very poor communication with hotel front desk staff prior to arrival.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night get away

We had a very nice stay here , very nice and friendly staff Would definitely stay again And good drink choices
Stayed 1 night in Nov 2024

2/10 Terrible

Greg

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked this hotel I expected exceptional service and quality that comes with the Ritz Carlton name and brand. I had asked several times prior to arrival for a roll away bed to be placed in the room. Upon check in at the desk I was told a roll away would be in the room and watched the employee even write it down. I was told not to worry it would be in the room once it was ready. After waiting past 4:00 to get the room we went upstairs and still no roll away bed. After waiting a few minutes I called again and the gentleman that answered said it would be in the room In a few minutes and not to worry. Yet again no bed came. I called again before I left the room for dinner was told It would be in the room when I got back. Come back to the room two hours later and yet again no roll away. Now I call again before going out for the night and this time I’m told not to worry it will be there when we arrive back. Would you like a guess what wasn’t in the room when we arrived back for the night. No roll away! Now at this point where we are tired ready for bed I call again and told it will be up shortly. After waiting and waiting and waiting it was enough. We made a make shift bed with pillows and slept on the floor. Wow! What a great ritz Carlton experience. Sleeping on the floor! Next issue. Walking into the room for the first time the smell of marjuana was so potent and horrible. Upon asking house keeping several times for help nothing again was done to remove the smell. This
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night but very much enjoyed this hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent hotel in the center of Cleveland. Outstanding views, friendly efficient service. Best chef in the midwest.
Stayed 1 night in May 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and the facilities
Stayed 1 night in Mar 2024

6/10 Okay

ronnie

Liked: Cleanliness
Disliked: Amenities
Hallways smell of smoke, unsavoury mall downstairs, probably the worst ritz you will ever stay in
Stayed 1 night in Mar 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent and very polite
Stayed 5 nights in Jan 2024

10/10 Excellent

Abdallah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was a very good experience and shall return
Stayed 1 night in Oct 2023

6/10 Okay

William

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Good luck. Management is lacking.

Person at front desk was rude upon check-in. $700.00 room was dirty, dusty and had handprints all over the mirror and wine glasses. Asked to speak to a manager and there was no manager on duty. Left my cell number and name for the manager to call and it's been 3 days with no call. Give me a break.
Stayed 2 nights in Aug 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First i have to say how wonderful the staff is at the hotel. Grace and Alice in the club lounge couldn't have been more helpful. And while there i met Darryl McGarity who is the director of sales and marketing. Although my wife and i were only there for a long weekend he was so kind to spend time with us and discuss area attractions. When I expressed my disappointment at not being able to make it to the local art museum he sent over a book to our room on the treasures of that museum. Truly unexpected and really above and beyond. The hotel restaurant, Turn was also a gem with an interesting menu and delicious food. Location is also excellent and the hotel is really an easy walk to just about anywhere downtown. And of course being a Ritz Carlton it goes without saying that the rooms and other facilities are first class.
Stayed 4 nights in Aug 2023

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Jan 2023

10/10 Excellent

Anthonette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked was everyone was very pleasant, friendly, and humorous! There was not anything I disliked.
Stayed 1 night in Oct 2022