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"Beautiful hotel lobby and very friendly staff. Location can be a challenge to get to if the roads are snowy. 4WD / snow tire or chains a must in winter. "

"湯治場的な温泉で、昔泊まった時と比較して、客は少なく、温泉街が寂しかった。"

"This place is very good, will visit again"

"Staff was polite and kind. "

"Clean room, attentive staff. Complimentary breakfast was buffet style with Western and Japanese options."

"Great staff, very responsive. "

"I don’t believe this accommodation justify the cost if you will stay at this property without dinner and breakfast. I was able to reduce the expense for a night to c. $55 by using Expedia credits equal to $30, but if I didn’t have it, I would recommend to stay another one. Far from the center of Matsumoto Nothing was around the property Nothing would be provided to kids, such as amenities, welcoming tea and snacks, basically. The only nicer point was hot spring with good scene"

"The room was clean and smell good. Also, it has a nice public bath."