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Dormy Inn Matsumoto Natural Hot Spring

3.0 star property
Hotel with a sauna, near Matsumoto Castle

Choose dates to view prices

Photo gallery for Dormy Inn Matsumoto Natural Hot Spring

Hot springs
Reception
Property amenity
Public bath
Exterior
In the heart of the city, Dormy Inn Matsumoto Natural Hot Spring offers a serene escape with an outdoor public bath and dry cleaning/laundry services. Relax in the indoor hot springs or savor local flavors at HATAGO, then stay connected with in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
The current price is ￥11,057
￥12,609 total
Sep 7 - Sep 8

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, Non Smoking (No specific view, 15sqm)

Double Room, Non Smoking (No specific view, 15sqm) | Desk, laptop workspace, blackout drapes, soundproofing

Double Room, Non Smoking (No specific view, 15sqm)

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Twin Room, Non Smoking

8.4 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Queen Room Non-Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Queen Room Non-Smoking

9.0 out of 10
Wonderful
(37 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed
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About the neighborhood

Located in Matsumoto, Dormy Inn Matsumoto Natural Hot Spring is in the city center and near a train station. Utsukushigahara Onsen and Asama Hot Spring are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Lala Matsumoto and Daio Wasabi Farm. Shiojiri Nature Museum and Tirol no Mori are also worth visiting.
Visit our Matsumoto travel guideOpens in a new window
Map
390-0815, Nagano, Matsumoto, 2-2-1 Fukashi

What's nearby

  • Matsumoto Performing Arts Center - 9 min walk - 0.8 km
  • Matsumoto City Museum of Art - 10 min walk - 0.9 km
  • Matsumoto Castle - 12 min walk - 1.1 km
  • Asama Hot Spring - 4 min drive - 4.4 km
  • Alps Park Matsumoto - 5 min drive - 4.4 km

Getting around

  • Matsumoto Station - 9 min walk
  • Shin Shimashima Station - 22 min drive

Restaurants

  • ‪信州ゴールデン酒場 新館 - ‬1 min walk
  • ‪中華そば マルキ商店 - ‬1 min walk
  • ‪新三よし - ‬1 min walk
  • ‪マサムラ洋菓子店 本店 - ‬3 min walk
  • 開運堂本店

About this property

Dormy Inn Matsumoto Natural Hot Spring

Hotel near Matsumoto Castle
At Dormy Inn Matsumoto Natural Hot Spring, you can look forward to an outdoor public bath (no minerals), dry cleaning/laundry services, and a sauna. For some rest and relaxation, visit the indoor hot springs. The on-site buffet restaurant, HATAGO, features local cuisine. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), hot springs on site, and self parking (surcharge)
  • Luggage storage, an elevator, and coffee/tea in the lobby
  • Smoke-free premises, a vending machine, and a TV in the lobby
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 114 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with showers and toilets with electronic bidets
  • 32-inch flat-screen TVs with digital channels
  • Refrigerators, electric kettles, and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,100 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 2,000 for adults and JPY 1,000 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • HATAGO

Things to do

  • Indoor hot spring
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot springs water temperature - 104 ºF
  • Indoor hot spring
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1000 for children
  • Self parking fee: JPY 1100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

Property is also known as

Dormy Inn Matsumoto Natural Hot Spring Hotel
Dormy Matsumoto
Matsumoto Dormy Inn
Dormy Hotel Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Hotel Matsumoto

Frequently asked questions

Is Dormy Inn Matsumoto Natural Hot Spring pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Dormy Inn Matsumoto Natural Hot Spring?

As of Aug 31, 2025, prices found for a 1-night stay for 2 adults at Dormy Inn Matsumoto Natural Hot Spring on Sep 7, 2025 start from ￥11,057, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Dormy Inn Matsumoto Natural Hot Spring?

Self parking is available for JPY 1100 per night. Limited spots are available.

What time is check-in at Dormy Inn Matsumoto Natural Hot Spring?

Check-in begins at 3 PM.

What time is check-out at Dormy Inn Matsumoto Natural Hot Spring?

Check-out is at 11 AM.

Where is Dormy Inn Matsumoto Natural Hot Spring located?

Located in the heart of Matsumoto, this hotel is within a 15-minute walk of Matsumoto Timepiece Museum and Matsumoto Castle. Zenkyuin Temple and Nawate-Dori are also within 10 minutes. Matsumoto Station is 9 minutes by foot.

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Dormy Inn Matsumoto Natural Hot Spring Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 511 out of 913 reviews
Rating 8 - Good. 343 out of 913 reviews
Rating 6 - Okay. 42 out of 913 reviews
Rating 4 - Poor. 11 out of 913 reviews
Rating 2 - Terrible. 6 out of 913 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities
Great to relax in the hot springs baths at the end of the day! :)
Stayed 2 nights in Aug 2025

10/10 Excellent

Petar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Elspeth

Liked: Staff & service, amenities, property conditions & facilities
Dormy Inns are great. Good onsens, great breakfast, lovely staff. Nothing not to like.
Stayed 2 nights in May 2025

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always like the Dormy Inn Chain. Consistent, convenient and always have little surprises (yakult, ramen supper, ice cream) to make the stay pleasant amd memorable!
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfortable hotel with a great indoor and outdoor onsen on the top floor. Tattoo friendly also if you use the stickers which the front desk provides free of charge.
Stayed 1 night in May 2025

6/10 Okay

Germano

Liked: Cleanliness, room comfort
Hotel was OK. Basic, nothing special but great location. They still have this outdated rule about no tattoos on the Onsen. Needs a revamp on the rules and the design (interior and exterior).
Stayed 1 night in May 2025

8/10 Good

Maria

Liked: Property conditions & facilities
Very clean hotel. Very close to the train station and convenient for shopping and dining in town. Great onsen and nice treats afterwards. The pillows are a bit flat for some western tourists. Myself included.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very nice staff
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen at Dormy Inn was very nice. Staff was friendly and helpful. Nice little touches like welcome drink, evening snack etc. Not many restaurants nearby. Short walk to Matsumoto Castle.
Stayed 1 night in Mar 2025

10/10 Excellent

Wai Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in May 2024

10/10 Excellent

LISA S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Onsen !

The hotel was an easy walk from the train station & had welcoming staff to assist with your check-in. Room was comfortable with nice bedding. My only compliant would be the hard pillows. The Onsen was the highlight of the property. Beautiful surroundings, clean & had both indoor & outdoor spaces. Highly recommend !
Stayed 2 nights in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful onsen in this very comfortable hotel. Great location.
Stayed 2 nights in Mar 2024

8/10 Good

??

Liked: Amenities
GOOD
Stayed 1 night in Apr 2025

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sons and I liked the onsen experience, the small services at the onsen and the nightly ramen.
Stayed 2 nights in Oct 2024

8/10 Good

Joseph

Liked: Cleanliness, amenities
This hotel is an easy walk up the street from the train station and there are numerous dining options in the area. Good home base for exploring Matsumoto. The hotel itself is nice, but the rooms are rather small, if you are used to "Western" accommodations. The baths are very nice, segregated and get a lot of use. The free laundry (wash was free, dryer was not) was a nice feature for travelers. They also offer a free bow of ramen at night!
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Japanese business hotels offer small, clean, affordable rooms. These are great for internationals who want to meet Japanese people. My sibling Americans sometimes complain about small rooms. Large rooms are available at luxury hotels, but you cannot find better service than the service you receive at business hotels. Dormy provides great quality at affordable rates.
Stayed 1 night in Apr 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable and the food and service were very good.
Stayed 7 nights in Mar 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is am older property but fine for a couple night stay. Convenient location and staff are wonderful.
Stayed 2 nights in Apr 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the onsen
Stayed 3 nights in Oct 2023

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very close to the station and other sites in the city such as Matsumoto castle!
Stayed 1 night in Feb 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for the station. Free washing machines and snacks by the onsen, which was also excellent. Helpful staff. Breakfast area a bit smallbut breakfast itself was good. Lots of choice
Stayed 3 nights in Oct 2024

10/10 Excellent

Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Service is considerable.
Stayed 1 night in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They carried our luggage in for us. Really good buffet breakfast. Close to train station. Staff friendly and helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Lam Pun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good hotel especially the onsen bath. The only shortcoming is the room size. This is my second time to stay at this hotel. I recommend.
Stayed 2 nights in Oct 2023

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
The queen rooms were more spacious. One could easily lay out 2 mid size bags.
Stayed 1 night in Apr 2024