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"Room was clean and service excellent . Provision of free coffee, sake and bread in lobby area was a very much appreciated extra. "

"Breakfast buffet was totally worth it, great selection of European and Japanese dishes"

"The location is conveniently across from Nagano Train Station and bus terminal, so it is close to shops, restaurants and transportation. The inn has a nice public bath with an open-aired bath, and has complimentary ramen for night snack. The staffs were all very polite and helpful which made me feel very welcoming. I would love to stay in Dormy Inn again when I visit Nagano in the future. "

"Convenient location."

"Great staff! Friendly and very helpful. Food (in the restaurant) was awesome! The “Western” style dinner in particular … i know you’re in Japan, but the chef is great… ya gotta try while you’re there. Castle is nice. Not a lot to do in Matsumoto, but walkable. Location of Hotel is good (bread place around the corner and castle is vey close). Note: the hotel itself is not new, but it is clean."

"Staff was amazing but compared to other Mercure hotels this one is very outdated (a lot of furniture was outside so they may be renovating) but wallpaper was peeling, there were marks on the walls and carpet where paintings/furniture used to be) and the beds we had were hard as rocks. As were the pillows. That said the staff and food were exceptional"

"Perfect location to visit the castle and a wonderful view of it from our room. Clean, large and well kept room, with a very useful laundry machine in our room. Perfect for a long trip when you need a refresh."

"Excellent. The room was tiny (as expected for Japan) but the hotel was clean, bright and modern. Breakfast was good."

"Everything we needed"