ロドピ山脈の五つ星ホテル

「einfach wunderbar, super nettes Personal, guter Service, alles wie neu」

「別の地でKempinskiには何度か宿泊したが、全て快適で会った（料金はそれなりに安価とは言えないが）。今回も期待に沿うものであった。　街の中心部からはやや離れているが、散歩がてらと思えば十分に徒歩圏内。　Winter sports 目的の場合にはropewayに隣接しているので理想的。　駐車料金無料。」

「Amazing hotel with fancy suites (two rooms). The rooms are very clean, and every day every guest gets a chocolate ball, and water bottle. The hotel is at the entrance to Bansko a 5-minute drive from the entrance to the Old Center. The hotel has free nearby parking. Not all staff speaks English but everyone is eager to help. Breakfast is rich and very good. There is a spa center, which includes a heated pool, hot tub and saunas.」

「Odalar oldukça güzeldi, her oda tipi yeterli gemişlikte ve konforluydu. Servis, temizlik ve hizmet çok iyiydi herkes güleryüzlü ve yardımseverdi. Kahvaltı ideal ve lezzetliydi. Konum olarak da ulaşımda rahattı, servis sorunsuzdu. Çok keyif alarak konakladık, teşekkürler :)」

「This hotel has everything, t they have thought of every single detail from baby food in the restaurant, robes for children and adults, to kids indoor play area supervised 9am to 10pm... and you can leave your child while having breakfast or dinner. Very well organized, great pools and food, walking to trails in the forest. My kids didn't want to leave」

「I found the Premier to be a very nice resort with good amenities.」

「Very nice hotel, spacious and comfortable rooms. 」

「Not a lot of positive to say about this hotel. Check in was delayed more than 1 hour and was total disaster. The hotel feels old and worn. When we get the rooms there was no towels or bathrobe. There's no chance to 5 stars, i would say 2 stars maximum. Realy dont recommend this hotel at all 」

「The room was very convenient, with a lovely bathroom. Great area for walking and relaxing」

「Very friendly manager」

「Location was spot on, staff very helpful generally an excellent stay 」

「The hotel is dated throughout. The staff were 」

「Very family oriented hotel. Friendly staff. Organized activities for the children. The SPA Center itself is not as large as in other hotels in the city, however it was very clean. I would have loved if there was a hot pool outside, but still, when it comes to value for money for the HB offer we used, it was superb.」

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「Toilet not flushing, mould on the walls, 2nd room didn’t even have a bed, it was a fold out couch from last century, not possible to put any items from the bar on the room, reception tried to charge us for the night which we had paid for online」

「Unbelievable hotel to stay in we booked an apartment and the room and view were absolutely magnificent, very helpful and friendly staff who could do enough for you, customer service at its highest level, week done hotel Orlovetz.. we will come back」