Close to the gondola, restaurants and bars. Decent service, clean and staff were friendly enough. Rooms qere sloghtly small if I'm being picky, otherwise a lovely stay
2024 年 3 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Hadrien
2024 年 1 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A very good stay! Definitely recommend it. Close to the gondola and the shops. Staff is very helpful. Very spacious room. Food is very good for half board option.
The hotel falicities are pristine.
2023 年 12 月に 7 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Joanne
2023 年 2 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is an excellent hotel for its money-central location for everything-5 mins to Gondola, clean and warm rooms-housekeeping every day-we did half board which the food was good(we never expect fine dining in HB-but good varied choice) the only thing I would say is that the breakfast could be a little earlier 7am rather than 7.30am as it leaves very little time to eat before the Gondola opens at 8….but this wouldn’t stop me from staying here again-all in all a very good.
2023 年 2 月に 5 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2024 年 6 月 30 日
良かった点 : 清潔度、スタッフとサービス
Friendly staff, internet speed needs upgrade
Internet is the room was very slow. Not sufficient for work and video conference. Thankfully no conference was in progress and I was able to use the conference facility for a day. This had higher Internet speed of 25Gb.Thank you to the manager for accommodating.
2024 年 6 月に 7 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Irineos
2022 年 8 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Highly recommended for family and single travels.
2022 年 7 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2022 年 1 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Check in staff really friendly. We had the luxury studio room which was very nice, very alpine feel to it - very spacious!
Breakfast was ok, can be approved. Dinner was also ok, could have done with the food being warmer.
Spa needs updating.
However, overall experience was very pleasant.
Very convenient location to the gondola.
2021 年 12 月に 8 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Jiemeng
2022 年 1 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Enjoyable stay with great staff
Great location, very friendly and helpful staff. Will be going again on my next trip!
2021 年 12 月に 6 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Dan
2021 年 4 月 4 日
良かった点 : スタッフとサービス
overall stay was dissapointing
overall stay was dissapointing regarding the expectations I had while watching the hotel's profile.
I got my room about an hour after arrival (it was early check-in), but the romm contained NO TABLE to eat on or work on. The room was VERY dirty, and they did not supply the TA morning breakfast (it was under COVID restriction, so the guests need to eat it the room by early TA reservation from the hotel's restaorant. Since ther was no regular table in the room, you needed to eat sitting on the floor, as if you're in Japan...).
The next day, after being very angry, they swiched my room to much better clean one, and organaized a plate of fruits, and allowed me to use the safe box without additional costs.
later I asked for late check-out and was agreed, but then, a day before suddenly the whole hote was "fully booked" and I had to leave the room and to prepare my self after a day of ski in the showers of the spa, which were also dissapoiting.
The Gym is ultra-old fashion, and the food at dinner was so bad I skipped it and went to eat out side. If you reserve a room here, do not waste on HB, do only B&B.
So to summerize: the staff is nice and willing to assist, but the place itself and my overall experience were not so good, and probably skip this place next time should I return to Bansko.
2021 年 3 月に 5 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2020 年 3 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
An excellent hotel with consistently high standards. The staff are polite, friendly and enthusiastic. The rooms are clean, warm and comfortable. The restaurant is vibrant and the food is splendid, always of a high quality. I cannot fault Casa Karina Hôtel.
2020 年 3 月に 7 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Assaf
2020 年 3 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Was greate, there is one think tot be improved
It was only one problem with check-in.
We came to the hotel early, but we were not allowed to make the check-in.
We returned at 2 pm and then there was a really big queue of people
2020 年 3 月に 6 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Ayse
2020 年 3 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Casa Karina did not disappoint us; it was a short walk to the Gondola, swimming pool/spa area was lovely and relaxing, staff were friendlier than whole of Bansko. Our room was spacious, temperature comfortable, with a powerful shower.
Lack of wifi in the room did not bother us as it was very good in the loby. Food especially the main dishes could have been a little more creative. Short length of shower curtain in our room meant we couldnt stop water flooding into bathroom. Just small issues for excellent value.
We certainly enjoyed our stay at Casa Karina and would stay there again.
2020 年 3 月に 5 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Andrea
2020 年 3 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Super Preisleistungsverhältnis
Wir waren das 2.Mal im Casa Karina. Es hat uns wieder sehr gut gefallen. Große Zimmer, gute Betten, schöner Spa, nettes Personal und das Essen war wieder lecker. Aber... leider nicht warm genug. Schade. Dafür eine große Auswahl.
Wir kommen gerne wieder.
2020 年 2 月に 9 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2020 年 3 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Value for money
nice breakfast and dinner, clean spa and pool, good underground parking services, friendly staff, value for money
2020 年 2 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
richard
2020 年 2 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel very nice good location for everything skiing and everything very friendly would stay again without hesitation
2020 年 1 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Hakan
2020 年 1 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sağolsun her türlü destek verildi çok merkezi
2020 年 1 月に 5 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Cristi
2020 年 1 月 2 日
気になった点 : 清潔度
The hotel and the receptionist was fine but the cleaners are not doing their job at all. In 8 days they didn’t changed the beddings at all, apart the towels which were changed daily, not cleaning anything and I had to ask them to hover the room and they didn’t look very happy. If I was staying 2,3 days I will understand but after 3 days maximum the room should be cleaned properly including changing the beddings.
Regarding heating- there was only one small radiator in a studio which it wasn’t enough to warm up the room and specially near the window where was the sofa you could feel the cold from the window.
Regarding Food- The food was the same every day to dry and not tasty. The soups were not warm, the tea selection wasn’t daily filled up.
At the New Year Party we have been charged for 2 children 6and 7years old €90 and for what??? All the dishes were terrible. You could see that nearly all the other guests didn’t touch them.
Overall we pay a lot for a four stars hotel but we get services for a budget hotel.
We feel the they didn’t respect our money which we paid them there especially when you stay more than 2,3 days.
2019 年 12 月に 8 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Evangelos
2019 年 11 月 7 日
良かった点 : スタッフとサービス
Απογοητευτικό
Απογοητευτικό Το διαμέρισμα πάρα πολύ μικρό, Τα ντουλαπια της κουζίνας κυριολεκτικά άδεια χωρίς ένα σκεύος αναπληρώνειΚαγκελάκια της κουζίνας κυριολεκτικά άδεια χωρίς ένα σκεύος οτιδήποτε... υπόψη ότι η γύρω περιοχές δεν έχει πάρκινγκ άρα + 10 λέβα για το πάρκινγκ που παρέχει το ξενοδοχείο επίσης στη ντουλάπα θα διαπιστώσετε ότι δεν έχει μπουρνούζι + 10 λέβα συνυπολογίσετε και σίγουρα θα προτιμήσετε κάποιο άλλο ξενοδοχείο όπως και εγώ την επόμενη φορά.
2019 年 11 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
eyal
2019 年 4 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
decent hotel
I been there with friend for a ski vacation, the room was just fine for two people ... the beds was "low cost" single beds, at the shower the bath was installed too high relative to the douche .. not so comfortable easy for tall people. the food ( breakfast and dinner ) were great.
2019 年 3 月に 4 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2019 年 3 月 18 日
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度
Casa Karina was a nice, modern hotel to stay in. Amazing value for money with half board booking.
Our room was big enough, the bathroom was a comfortable size. The beds weren't particularly comfortable and the bottom sheet was too small for the bed but it made do for the cost we paid. One the first few days I moved some of the furniture to fit the room being a twin rather than a double (2 beds pushed together). The amount of dust and dirt showed the room required a deep clean. I presumed this would have been done by the cleaners but I took until the 4th day when we put the please clean the room sign on the door when it was actually cleaned. The other times, the beds were made and the towels were changed.
We had the same sheets for all 7 nights. I didn't seem clear as to whether we could drink the water, the receptionist said yes and yet they wouldn't give us water with dinner saying it wasn't good. We ended up buying water for the whole week.
The food has some interesting choices, with some mornings there being a toaster and not on others. Dinner had a great salad selection, but left out pasta with bolognese next to it which wasn't under the heat? Didn't really understand that. The staff didn't seem particularly happy to be there, more attempting to try and catch you for taking food out of the food area?
The 15mins free massage which comes with the booking was OK but not amazing, after your free massage you're then met with a hard sell. I don't think I would book again
2019 年 3 月に 7 泊滞在
宿泊者限定の口コミ
8/10 (良い)
lisa
2019 年 3 月 3 日
良かった点 : スタッフとサービス
Good located hotel
We travelled as a family of four! Had a good time and would recommend!
2019 年 2 月に 5 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Zoran
2019 年 2 月 16 日
良かった点 : 設備とサービス、施設のコンディションと設備
Restaurant was very good. Food is tasty. Loby is OK. SPA is OK. Location is OK.
Maybe the ventilation in fitnes room should be better. And some of the equipment should be fixed.
Im room the light should be better and the heating is hard to ajust.
2019 年 2 月に 5 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2019 年 2 月 16 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy location and spacious room excellent.
Staff at breakfast could be more friendly.