Not a lot of positive to say about this hotel. Check in was delayed more than 1 hour and was total disaster. The hotel feels old and worn. When we get the rooms there was no towels or bathrobe. There's no chance to 5 stars, i would say 2 stars maximum. Realy dont recommend this hotel at all
Reha
2023 年 11 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2023 年 9 月 17 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2023 年 9 月に 2 泊滞在
8/10 (良い)
BEZALEL
2023 年 4 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
BEZALEL
2023 年 4 月に 2 泊滞在
8/10 (良い)
Ivanka
家族旅行
2022 年 8 月 13 日
良かった点 : 清潔度、スタッフとサービス
Good spa for family with children
Fantastic nature and mineral swimming pool, terrible elevator and not working AC, suffer every night
Ivanka
2022 年 8 月に 2 泊滞在
10/10 (非常に良い)
Elena
家族旅行
2022 年 8 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay in a place with the best of natural springs and pool options - multiple pools, indoor and outdoor, hot and cool water, fantastic spa experience! The staff was very helpful and accommodating. Excellent experience, highly recommended!
Elena
2022 年 8 月に 2 泊滞在
8/10 (良い)
Jerome、Aventura
家族旅行
2022 年 8 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Na
Jerome
2022 年 7 月に 4 泊滞在
6/10 (普通)
宿泊されたお客様
2022 年 2 月 14 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not too suitable for English speaking guests
The spa area was ok, as well as the treatments, however the treatments were all shorter than stated.
The main issue was that not too many of the staff spoke English, which would be expected at a 5 star hotel. Those who did though were friendly.
Also the hairdryer in the room got overheated every minute which isn’t optimal for a spa hotel, however the staff did send a new hairdryer to the room which was working sufficiently when asked about this.