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"⭐⭐⭐"

"This is an excellent hotel. Spacious room, great staff and excellent location. "

"Great place. "

"The place was clean and the service was great."

"It was our second stay at this hotel. great location and specious rooms were the reasons we choose to stay here"

"First thing i have to say is, the Staff was INCREDIBLE. They were very friendly and helpful. I can't say enough good things about them. As for the hotel itself? Garbage. Our first room, the AC didn't work and it was high 80°F to mid 90°F the entire trip. The bathroom had a large tub with NO kind of shower curtain so water got all over the place. The Elevator even broke down, thankfully we werent in it at the time, but with everything not working properly, we didn't feel safe to use it. The next...

"Dirty, food is limited, staff is rude and incompetent."

"Good sized room Great location by beach House keeping excellent "

"Convenient location, friendly staff, plenty amenities - indoor/outdoor pool, restaurants,shopping near by "

"Really amazing hotel in the centre of Sunny Beach - it’s close to everything - restaurants, Bars, shops and the beach. It can be a bit noisy at night from the clubs. The hotel is lovely and has had a huge refurb - it’s amazing modern style and probably now one of the best hotels in Sunny Beach. We had some issues with our room but I think was due to the recent refurb and some issues not resolved in construction. The hotel changed us to a different room and all was sorted. Staff speak a bit of...

"Friendly staff and great food."

"The hotel and the entire complex appear neglected, without any maintenance for the past decade, resulting in a deplorable condition. Despite its size, the hotel only has two functional elevators, and there is a shortage of sunbeds. While the quality of the food and snacks was not terrible, the extensive waiting times and the absence of juices and non-alcoholic beverages made the stay extremely unsatisfactory."

"This hotel is in the middle of tourist area. There's nothing but hotels and tourist bars and shops. And of course the wonderful beach and sea. The hotel itself is okay, not great. I found the interiors to be not so cozy but more a bit clinical, but with comfy couches and chairs. The staff seemed to be young with different level of quality in English. Some spoke quite rudimentary some spoke well. They weren't well educated on activities or sights outside the hotel area, but trusted on google to...