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"Amazing staff, properly, amenities, location and nature!!! And dining!!"

"Great hotel, very helpful staff, perfect location, beautiful. "

"The room was mediocre, uncomfortable bed, they only gave us 2 towels for the tow of as. No towels for your hands. For an 110€+ per night hotel I would expect to have the white slippers which they normally put them in the room. We had the spa included, but you had to pay extra for the bathrobe. I won’t recommend it "

"Nice but needed cleaning "

"False informatiom saying they are at 10 kms from Rila Monastery, but you must round the mountain and you must do 120 kms to arrive... what kind of fraud it is? It is to much!!!"

"We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year. "

"The room was clean as well as the spa area. The staff was very friendly and helpful. "

"At this price point, Hotel Grand, in Samakov, is excellent value. The owner, Stanislav, was very helpful and gave us great service. The room was fine, the restaurant was fine, the bar was fine. There are 4 large supermarkets very near the hotel. We like supermarkets :) We had a great, comfortable stay. Thank you Stanislav and your team :)"

"Beautiful place, no dining in the area"

"The hotel is a little dated and would benefit from a refurbishment, but the staff were excellent and the breakfast was great. The location is superb, with plenty of facilities and convenient parking. Outstanding value for money too, as our stay was very inexpensive. If you’re looking for something modern and stylish this may not be the place, but for value it’s hard to beat."

"5 stars all around. Nick our property host was fantastic. The castle exceeded our expectations on size and value for money. Not to mention the jacuzzi that was almost as tall as me 🙄😅. The property was cleaned throughout, perfect temperatures and the company provided with plenty of information for surrounding areas and transportation as we had no car. Would 100% recommend. Thank you to all the team!!! "

"Wonderful breakfast and dinner"

"Hotel is ok, bathroom was very old, no shower cabin, installations from the 90s"

"Til NYs eve vi var sent på en restaurant et par km væk fra hotellet. Vi var aldrig informeret før rejsen at det er ikke plads i Yagoda restaurant. Jeg var i kontakt med Yagoda flere gange før rejsen og jeg troede vi skal i Yagoda restaurant - afstand er vigtigt punkt når man rejser med børn. Man ryger i restauranten om aften - det var officielt æske bæger til ryger på hvert bord!"

"Very nice place, good location friendly staff totally recommend Looking forward too get back soon "

"Clean "

"Next to the slopes, clean room, good view"

"Whilst further out of the centre than say the Flora, easily walkable and accommodation is clean and very warm. Thoroughly recommend the location. Feedback and local support also very good."