Find 4 Star Hotels in Chuo Ward from ￥11,582

Everything was great. The staff is very friendly and helpful. The view from the room was just amazing. Loved the separate shower room.

We are so glad we chose this hotel for our last night in Tokyo. Fantastic staff. Room was spacious with good amenities. Great bed. Blackout shades. Very quiet despite being on a busy street. Just a block away from the nearest train station, and free shuttle to the airport (Haneda).

This was by far one of the nicest hotels we have stayed in. It was wonderful to wake up, grab a to-go breakfast at Lawson’s across the street and walk a few blocks to yamashita park. The hotel is beautiful and the rooms are luxurious. The staff are so friendly and accommodating. We could not believe we got this room for the price we did. It’s easy walking distance to everything you could want in Yokohama. We will definitely stay here again.

First stayed in Hotel Metropolitan Kawasaki in 2024, only knowing it was near the train station. Stayed again in 2025 knowing what I know now — and will certainly stay here again in the future. The property was surprisingly spacious, clean, and modern. The hotel amenities (ex. laundry room, fitness, etc.) were the icing on top. But the service is the true slice of cake here. The staff are friendly and accommodating - very approachable and polite. They didn't care that we didn't speak Japanese;...

one of the best hotels we ever stayed in japan. could not wish better in terms room, service, cleanness...everything...wish we had same one at other locations. big regret!!! thank you for everything!!!

The staff alone with the location of the hotel was amazing,very convenient, easy to get around. Will stay there again when we come back.

Far away from everything

The Hotel New Grand is a historical landmark in Yokohama. The location is hard to beat. It’s across the street from Yamashita Park, blocks from China Town, the International cruise terminal, 15 minute walk to Yokohama Stadium and good access to train system. Only down note is Hotel. Ew Grand needs to upgrade pillows, they were extremely uncomfortable.

Very clean and well maintained property. Staff was very friendly and professional.

everything about the hotel and the staff were exceptional. The only thing is I wished our room has more electrical outlets or the room provided an extension cord with multiple outlets. I have to plug and unplug between the coffee machine and the hot water kettle to use in between because there was only one outlet available.

The front desk team is super helpful and friendly, and they speak great English. The rooms are very clean and a bit more spacious than what you’d expect in a typical Japanese hotel—they even have a microwave, a mini kitchen, and a separate bathroom and toilet. You’re close to lots of restaurants, shops, and convenience stores, and Okubo Station is just a few minutes away. We’d definitely stay here again!

Super comfy beds, lovely bathroom and amenities. Great service. Definitely recommend.

Hotel staff extremely helpful and always with a smile. English language skills great. Rooms very spacious and well organized. The lounge area was excellent. Food perfect!

The hotel is newly opened and very modern. Self check in/out system and the rooms are like mini modern apartments with cookers. Washing machine. Refrigerator. A bit TV. Suitable for short stays whether on business or leisure. The Japanese buffet breakfast was lovely. But if that’s not for you. There’s a great bakery in the foyer too....

The best partsv were the breakfast buffet, the restaurant options and the proximity to transportation.

Very clean and quiet property. Staff was helpful and kind. Located in beautiful neighborhood close to everything.